Resources

Videos

Real Hostage Negotiator: Stop getting Manipulated, Use these Proven words with 93% success rate

Derek Gaunt is a renowned negotiation and communication expert, specializing in tactical empathy—a skill honed over 29 years in law enforcement, including...

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Podcasts

FBI’s Top Negotiator: How to Get Anything You Want

What if you could convince anyone to say yes—without them even realising it? Chris Voss, former FBI hostage negotiator and author of Never Split the...

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Videos

FBI’s Top Negotiator: How to Get Anything You Want

What if you could convince anyone to say yes—without them even realising it? Chris Voss, former FBI hostage negotiator and author of Never Split the...

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Videos

How to Get 93% Success Rate in All Negotiations | Chris Voss

In this video, we’re joined by Chris Voss, former FBI chief hostage negotiator and best-selling author of Never Split the Difference. Chris shares...

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Videos

The DARK SIDE of EMPATHY: #1 FBI Negotiator Reveals How to ALWAYS Get What YOU WANT! UNBELIEVABLE!

Chris Voss, former FBI hostage negotiator, reveals the power of tactical empathy in negotiations and everyday life. He explains why the brain is wired for...

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Podcasts

Chris Voss on Tactical Empathy, Negotiation Secrets & The Neuroscience of Influence

Chris Voss, ex-FBI negotiator, shares how tactical empathy and neuroscience can revolutionize communication. He explains why the brain is wired for...

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Videos

Hsu Untied interview with Chris Voss, Best-Selling Author and Former FBI Hostage Negotiator

An interview with Chris Voss, Best-Selling Author and Former FBI Hostage Negotiator by Richard Hsu.

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Videos

Unlocking FBI Negotiation Secrets with Chris Voss for Your BusinessUnlocking FBI Negotiation Secrets with Chris Voss for Your Business

Gogo sits down with the one and only CHRIS VOSS, the FBI’s former lead hostage negotiator and the author of “Never Split the Difference: Negotiating As If...

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Podcasts

Unlocking FBI Negotiation Secrets with Chris Voss for Your Business

Gogo sits down with the one and only CHRIS VOSS, the FBI’s former lead hostage negotiator and the author of “Never Split the Difference: Negotiating As If...

Podcast

Videos

What does a Calgary realtor have in common with a former FBI hostage negotiator?

Discover the connection between Renata Reid, Sales Associate, Senior Vice President, Sales, Sotheby's International Realty Canada in Calgary, and Chris...

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Podcasts

From Iowa Roots to International Negotiator: Chris Voss on Success, Perseverance, and Building Trust

Legendary negotiator Chris Voss takes us on an extraordinary journey, sharing his transformation from a small-town Iowa native to the esteemed head of the...

Podcast

Assessment

Ego, Authority, and Failure Quiz

Is your ego in check? Take the quiz and discover now.

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Podcasts

Empathy and Understanding In Business - w/ Chris Voss

In this episode of CPG Insiders, Mark + Justin are joined by Chris Voss, former FBI hostage negotiation expert and author of Never Split the Difference to...

Podcast

Videos

The Empathy Edge: FBI Strategies for Business + Beyond feat. Chris Voss

In this episode of CPG Insiders, Mark + Justin are joined by Chris Voss, former FBI hostage negotiation expert and author of Never Split the Difference to...

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Podcasts

FBI Hostage Negotiator: The Art Of Negotiating To Get Everything You Want | Chris Voss

Codie Sanchez sits down with Chris Voss, former FBI hostage negotiator and author of the bestselling book Never Split the Difference. Together, they...

Podcast

Videos

FBI Hostage Negotiator: The Art Of Negotiating To Get Everything You Want | Chris Voss

Codie Sanchez sits down with Chris Voss, former FBI hostage negotiator and author of the bestselling book Never Split the Difference. Together, they...

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Podcasts

The Science of Negotiation: Top FBI Negotiator Reveals How to Always Get What You Want - Chris Voss

Chris Voss is a former FBI hostage negotiator, author, and expert in negotiation tactics. Known for his innovative strategies, he authored Never Split the...

Podcast

Podcasts

Mastering the Art of Negotiation with Chris Voss

Chris Voss is the world's #1 Negotiation Coach and CEO at The Black Swan Group, a negotiation consultancy serving Fortune 500 companies globally. He...

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Podcasts

Negotiations and Life with Troy Smit

Join us on this episode of Raising Kingdom Warriors as we dive into the world of high-stakes negotiation with Troy Smith, a former law enforcement...

Podcast

Videos

Negotiations and Life with Troy Smit

Join us on this episode of Raising Kingdom Warriors as we dive into the world of high-stakes negotiation with Troy Smith, a former law enforcement...

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Podcasts

FBI Hostage Negotiator: The Secret To Getting ANYTHING You Want! | Chris Voss

This podcast episode delves into the multifaceted importance of negotiation, highlighting its role in high-stakes scenarios such as hostage situations, as...

Podcast

Videos

FBI Hostage Negotiator: The Secret To Getting ANYTHING You Want! | Chris Voss

This video delves into the multifaceted importance of negotiation, highlighting its role in high-stakes scenarios such as hostage situations, as well as...

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Podcasts

How To Effectively Negotiate With Your Kids and Partner Featuring Former FBI Hostage Negotiator, Chris Voss

Parents would make incredible hostage negotiators. After all, we’re negotiating all day, every day, with our kids, partners, and co-workers. Because we’re...

Podcast

Podcasts

Chris Voss | Good Things Happen When You Run To Trouble

Chris has taught negotiation courses at Harvard and Georgetown Universities and is the author of “Never Split the Difference”. Chris explains how to use...

Podcast

Podcasts

Learning the Art of Communication from a World Class Hostage Negotiator

Derrick Gaunt, is one of the Black Swan group trainers, served in the police force for 29 years in Washington DC and served as a hostage negotiator on...

Podcast

Podcasts

Chris Voss- The Art of Hostage Negotiation

Chris Voss is a former FBI hostage negotiator known for his expertise in negotiation tactics. After a 24-year FBI career, he founded The Black Swan Group,...

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Podcasts

Chris Voss - How To Use The Power Of Words To Master The Art Of Communication

Today we have Chris Voss, Chris is a former FBI hostage negotiator. He is the Co-Author of the best-selling book Never split the difference. Chris has...

Podcast

Videos

Learning the Art of Communication from a World Class Hostage Negotiator

Some of you may have heard of the international bestselling book "Never Split the Difference" which was written by master negotiator Chris Voss. The book...

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Podcasts

The FBI Hostage Negotiator - with Chris Voss

Chris Voss joins Andrew to discuss the art of negotiation. Chris formerly served as the FBI lead international hostage negotiator. What You’ll Learn...

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Podcasts

How to Win: Master FBI Negotiator’s Secrets for Getting What You Want | Chris Voss

Chris Voss excelled as a lead FBI international kidnapping negotiator. At the start of his career, he thought it was all about being tough and direct. But...

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Podcasts

Chris Voss | The How-To of High-Stakes Negotiations: The Secrets of Tactical Empathy

In this episode, James sits down with negotiation expert Chris Voss to dig into the real secrets behind successful negotiating. Drawing from his years as...

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Podcasts

Negotiation Tactics for Contractors - Chris Voss

The one and only Chris Voss, world-renowned FBI negotiator and author of Never Split the Difference, is on the show to talk all things negotiation. We...

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Podcasts

Lessons From an FBI Tactical Negotiator (with The Black Swan Group Founder Chris Voss)

Chris Voss is one of the world's leading experts on the craft of negotiation. Chris Voss was the lead international kidnapping negotiator for the Federal...

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Podcasts

FBI Negotiation Secrets: 3 Tips to Close Every Deal!

In this episode of the Creative Dealmaker Podcast, I sit down with my personal hero, Chris Voss, the former head hostage negotiator for the FBI and...

Podcast

Podcasts

Top FBI Negotiator: The Art Of Negotiating To Get ANYTHING You Want! - Chris Voss

Join us in this episode with Chris Voss, a former FBI negotiator and best-selling author of Never Split the Difference. With 24 years of experience...

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Podcasts

Navigating Difficult Situations with Empathy (Feat. Chris Voss)

In this captivating episode, we sit down with Chris Voss, former FBI hostage negotiator, Harvard and Georgetown professor, best selling author, CEO of...

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Podcasts

Human Element Series - The Origins of Empathy and How To Use It with Chris Voss

Today we are joined by Chris Voss. Mr. Voss is a former Lead FBI Negotiator and dynamic speaker who debunks the biggest myths of negotiation. Chris...

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Podcasts

The Art of Negotiation with Chris Voss

We are excited to have Chris Voss on the podcast today! His easy to understand strategies and counterintuitive proven techniques about negotiation will...

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Podcasts

Top FBI Hostage Negotiator Shares Secrets to Winning any Exchange — From High-Stakes to Everyday | Chris Voss

Today I sit down with Chris Voss, a former FBI lead international kidnapping negotiator and bestselling author of Never Split The Difference. Chris shares...

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Podcasts

Chris Voss: #1 Secret Formula FBI Negotiators Use To Always Get What They Want & 4 Ways to Apply These Tactics to Your Life

Today, Jay welcomes former FBI lead international kidnapping negotiator and author of "Never Split the Difference", Chris Voss. He is renowned for his...

Podcast

Podcasts

Negotiation Expert: You’re LOSING Because You Can’t Communicate (ft. Chris Voss)

In this exciting episode, Codie sits down with former FBI Negotiator Chris Voss for an in-depth discussion on the art of negotiation and communication....

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Podcasts

Hostage Negotiation For Business

Chris is a former Lead FBI Negotiator and dynamic speaker who debunks the biggest myths of negotiation. Chris engages all groups with captivating stories,...

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Podcasts

How to Negotiate the RIGHT Way with Chris Voss

Master the Art of Negotiation with FBI Hostage Negotiator, Chris Voss! This week, I’m incredibly excited to bring you an episode that’s all about...

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Podcasts

Chris Voss - Top FBI Negotiator Reveals Tactics to Win

Chris Voss is a former FBI hostage negotiator, CEO of The Black Swan Group, and co-author of the bestselling book ‘Never Split the Difference’. Zuby and...

Podcast

Videos

Full Fee Agent with Chris Voss and Steve Shull

Full Fee Agent from Chris Voss and Steve Shull shows how to stack the odds in your favor as a real estate agent. Learn from the experts in this special...

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Podcasts

Hostage Negotiator: Chris Voss

On a Delta flight, Kerri was captivated watching a MasterClass called "Chris Voss Teaches the Art of Negotiation”. So she called up Chris to have him on!...

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Podcasts

Real Estate Isn't Rocket Science with Steve Shull

In this podcast episode, we sit down with Steve Shull, a seasoned real estate investor, author, and coach who shares his secrets to success in the real...

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Podcasts

Implementing Tactical Empathy with Chris Voss and Steve Shull

This week Avery is joined by two very special guests, Chris Voss and Steve Shull! They give us some advice on seeking out emotionally intelligent agents,...

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Podcasts

Negotiating like your life depends on it: with Chris Voss

Chris Voss, a former FBI hostage negotiator, literally wrote the MasterClass on "The Art of Negotiation." He joins Jamie in the Smoke Pit to shed some...

Podcast

Podcasts

Appealing to the Swing States + How to Be a Better Negotiator

Jessica Tarlov joins us again to discuss what happens now that Biden is out of the race. We hear why we should be bullish on Kamala Harris, be sad about...

Podcast

Podcasts

The Power Of Open Questions… Never Split The Difference

Never Split The Difference deserves its place as one of the best selling negotiation books of all time. It’s co-authored by the brilliant writer Tahl Raz,...

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Podcasts

300 + Hostage Negotiations | Troy Smith

Troy and Zac delve into the Black Swan Method, covering techniques like the accusation audit, labeling, and understanding personality types in...

Podcast

Podcasts

Never Split the Difference: CMO Edition

What if the secret to becoming an influential CMO lies in the tactics used by FBI hostage negotiators? In this essential episode, Drew Neisser welcomes...

Podcast

Podcasts

Chris Voss - Why you should NEVER cut your prices!

Chris Voss returns to talk about more principles from his book, "Never Split the Difference", and how they can be used in the home services.

Podcast

Podcasts

FBI Negotiator Show You How To Negotiate Like The RICH - Chris Voss

In this episode of the Main Street Business Podcast, host Mark J. Kohler welcomes master negotiator and businessman, Chris Voss to discuss his background...

Podcast

Podcasts

Negotiate Alcohol Peer Pressure with FBI Tactics with Chris Voss

Today, we’re excited to welcome Chris Voss, former FBI hostage negotiator and bestselling author of 'Never Split the Difference.' In this episode, Chris...

Podcast

Podcasts

Chris Voss, Author & Former FBI Negotiator - Negotiating like your life depended on it, when no is better than yes, and the perils of reading body language

Chris Voss, Author & Former FBI Negotiator - Negotiating like your life depended on it, when no is better than yes, and the perils of reading body language

Podcast

Podcasts

Negotiation ft. Chris Voss (part 2)

When responding to another parties asks in a negotiation, co-create the solution with them rather than going away and making a new offer to ensure they...

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Podcasts

Negotiation ft. Chris Voss (Part 1)

Condition your prospect for future interactions by giving them time back in their calendar & leaving them on a positive note Do not talk to people when...

Podcast

Podcasts

Inside the Mind of an FBI Negotiator: Chris Voss on Mastering Negotiations from Hostages to Boardrooms

We are delighted and honored to welcome the legendary FBI negotiator, Chris Voss, as our guest today. Chris was the head of the hostage negotiations at...

Podcast

Podcasts

The Secrets to Successful Negotiations

Chris Voss is a former FBI Lead Hostage Negotiator who has taken his 25 years of experience in the bureau to help business professionals and every day...

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Podcasts

Empathy and Understanding In Business - w/ Chris Voss

Chris used his many years of experience in international crises and high-stakes negotiations to develop a unique program that applies globally proven...

Podcast

Podcasts

Chris Voss ⎼ FBI’s Top Hostage Negotiator: The One Skill You NEED To Build

Chris Voss is the former lead negotiator for the FBI, and the author of Never Split the Difference, a book about how to negotiate and how to get what you...

Podcast

Podcasts

Deploying Tactical Empathy with Chris Voss

In this episode of The Evolving Leader, co-hosts Jean Gomes and Sara Deschamps are in conversation with former FBI hostage negotiator Chris Voss. During...

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Podcasts

Chris Voss: FBI Hostage Negotiator Teaches Us How to Sell

Join us for an exclusive conversation with Chris Voss, renowned former FBI hostage negotiator and the author of the international bestseller 'Never Split...

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Podcasts

How Secrets in Hostage Negotiation created Never Split The Difference. Pt 2.

Chris Voss joins us to go INSIDE the famous negotiation model he created and share secrets behind Never Split the Difference, from the #1 Wall Street...

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Podcasts

Inside Story of Chris Voss and Never Split The Difference Pt 1

Chris Voss, founder of the Black Swan Group, joins us to share the story behind Never Split The Difference, the #1 Wall Street Journal best selling book...

Podcast

Podcasts

How To Become an Incredible Communicator with Chris Voss

Get ready to learn communication skills you have never learned before. Jillian welcomes former FBI hostage negotiator and bestselling author Chris Voss to...

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Podcasts

How to negotiate ANY deal | Derek Gaunt

In this episode, Derek Gaunt, a negotiation trainer and author, discusses the importance of communication skills and the concept of buying and selling. He...

Podcast

Podcasts

Negotiation, Communication & Body Language Tactics To Upgrade Your Life & Relationships, With Former FBI Negotiator Chris Voss.

Envision a situation, whether in your personal life or professional endeavors, where you were eager to negotiate effectively but fell short, leaving all...

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Podcasts

The Forensics Game | A conversation with Sandy Hein (Negotiation Coach @ The Black Swan Group, prev Criminal Investigations Detective, Hostage Negotiator, & Police Officer)

With 30+ years in law enforcement and criminal investigations, Sandy Hein has seen it all. In this episode, we explore hostage negotiation tactics,...

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Podcasts

A Conversation With Former FBI Lead International Kidnapping Hostage Negotiator Chris Voss

Join Former FBI Lead International Kidnapping Hostage Negotiator Chris Voss and Ace from "Bulletproof" for a Deep Dive Into Negotiation Tactics, Crisis...

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Podcasts

The Chris Voss Method for Closing the Deal

Uncover the secret weapon in sales that you've been ignoring all this time! In this week’s episode, our host Deb Boulanger leaves no stone unturned with...

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Podcasts

Chris Voss — The Secret Ingredient of Successful Negotiations

For law firm owners, negotiation isn't a professional skill. It's a daily necessity. Negotiations touch every part of our lives. They range from reaching...

Podcast

Podcasts

Expert Negotiation Tips When Your IT Network Is Held Hostage

Chris Voss is the CEO and Founder of The Black Swan Group, an organization that teaches strategies found in hostage negotiations and applies them to the...

Podcast

Podcasts

FBI's Top Negotiator ON Empathy, Systems Thinking & AI's Role | Chris Voss

My guest today is Chris Voss, the author of 'Never Split the Difference,' the topics of negotiation, empathy, and the application of negotiation skills in...

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Podcasts

10x Sales with FBI negotation techniques | with Chris Voss

In sales we have one aim: to get the best possible deal for us. Negotiation is a necessity, not an option. Still, negotiation, it seems, is seen as a...

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Podcasts

Negotiating a Raise — and a Better Life | Chris Voss

Dr. Jordan Peterson speaks with author, teacher, and prior hostage negotiator Chris Voss. They discuss the necessity of prioritizing needs and wants, how...

Podcast

Podcasts

Chris Voss: Legendary FBI Negotiator Shares How To 10X Your Negotiation Skills

Anyone who has consumed classic police procedurals, Hollywood crime thrillers, or pulpy crime fiction is familiar with the even-keeled, unflappable, and...

Podcast

Podcasts

Ready to Negotiate Like a Pro in High-Stake Conversations? Tune in with FBI Insider Chris Voss

Chris Voss worked as a Supervisory Special Agent for the FBI, specializing in negotiation. Now Chris is the World's #1 Negotiation Coach, Keynote Speaker,...

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Podcasts

FBI Hostage Negotiation Tactics for Business with Chris Voss

Chris Voss is a famous negotiator, professor, and businessman well-known for his high-profile FBI career, and his book Never Split the Difference:...

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Podcasts

Hostage Negotiator Chris Voss | Collaborative Beats Cutthroat

Chris Voss is a former Lead FBI Negotiator who debunks the biggest myths of negotiation. Chris has lectured on negotiation at business schools across the...

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Podcasts

ADHD Communication Made Easy with Former FBI Hostage Negotiator Chris Voss

I had an incredible conversation with Chris Voss, a former FBI hostage negotiator, in this week's episode of Successful with ADHD. Chris shared so many...

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Podcasts

Chris Voss on Negotiating the Sale of Your Business | Built to Sell Radio

This week we have a special treat: an interview about negotiating the sale of your business with Chris Voss, the bestselling author of Never Split the...

Podcast

Assessment

Negotiator Types Quiz

There are 3 distinct negotiator personality types. From the way they prepare to the way they engage in the negotiation process. Before being able to...

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E-books

Tone in Communication: Why Your Tone is Killing Your Negotiations

Tone is the first thing your counterpart notices about you. Find out how to master your tone and close more deals.

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Podcasts

Chris Voss- CHRIS VOSS 22 DECEMBER, 2023 Former FBI Lead Hostage Negotiator on B2B Sales Negotiations

In this episode, Chris Voss, a world-renowned negotiation expert and former FBI negotiator, joins us to discuss the art of negotiation, particularly in...

Podcast

Podcasts

Life is Negotiation w/ Chris Voss | Whats Your Ceiling

Join us as we sit down with our special guest, Chris Voss, to explore the fascinating intricacies of negotiation, a skill that permeates every facet of...

Podcast

Podcasts

Improve Your Communication Skills: How To Manage Conflict & Transform Relationships | Chris Voss

Today on the show we discuss: How to become a more effective communicator both in person and online, how to better understand the person you’re...

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Podcasts

Chris Voss is Taking MM6 Hostage!! | Jake & Gino Podcast

In this riveting episode, Jake and Gino sit down with Chris Voss, a former FBI hostage negotiator and the bestselling author of "Never Split the...

Podcast

Podcasts

How to Get What You Want All the Time with Former FBI Negotiator Chris Voss | The Art of Negotiation

Explore the world of negotiation with former FBI negotiator, Chris Voss! Learn valuable strategies of negotiation including prioritising collaboration,...

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Podcasts

Chris Voss: How to Succeed at Hard Conversations

In this episode, my guest is Chris Voss, a former Federal Bureau of Investigation (FBI) agent who was the lead negotiator in many high-risk,...

Podcast

Podcasts

On the Homefront Podcast | Inside the Mind of a Hostage Negotiator | Chris Voss

Chris is a former member of the SWAT team who found his true passion in hostage negotiation. Join us as Chris shares his journey from being a SWAT team...

Podcast

Podcasts

Chris Voss: Former top FBI hostage negotiator and CEO of The Black Swan Group

Chris Voss is one of the preeminent practitioners and professors of negotiation skills in the world. He was formerly the lead international kidnapping...

Podcast

Podcasts

How ATHLETES Can Use FBI Tactics To Up Their Game with Chris Voss The Roadman Cycling Podcast

Chris Voss (Former FBI Agent) joins Anthony for another Roadman Cycling Podcast. In this enlightening conversation with former FBI negotiator, Chris Voss,...

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Podcasts

Green Pill Health

Unlock better relationships and better health with Chris Voss, former lead international FBI kidnapping negotiator and author of best-seller ‘Never Split...

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Podcasts

Preparing Yourself to Get The Best of Every Deal With Chris Voss

In the newest episode of the "None of Your Business Podcast", esteemed guest Chris Voss, an ex-FBI negotiator, unravels intricate aspects of negotiation....

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Podcasts

CHRIS VOSS: FBI Hostage Negotiation Masterclass on Why You Should Never Split the Difference

CHRIS VOSS, former FBI hostage negotiator and author of the book Never Split the Difference! He has had a jaw-dropping, movie-worthy career working for...

Podcast

Podcasts

Chris Voss | World-Class Negotiation Tips: Insights From FBI Agent

In the latest pulse-pounding episode of the Light It Up podcast, we were joined by the indomitable Chris Voss, a former FBI agent renowned for his...

Podcast

Podcasts

FBI’s Top Hostage Negotiator, The Art Of Negotiating To Get Whatever You Want: Chris Voss

Join us on The Ryan Holtz Show Podcast for an extraordinary episode featuring Chris Voss, a world-renowned expert in negotiation and former lead FBI...

Podcast

Podcasts

Never Split the Difference with Chris Voss

On today's episode, Dennis speaks with FBI's lead international kidnapping negotiator, CEO & Foudner of The Black Swan Group and best-selling author,...

Podcast

Podcasts

Peak Performance Aging & Negotiation: Mastering Mindset, Skills & Relationships with Chris Voss

In this episode, we discuss the importance of mindset in both aging and negotiation, the superpower of curiosity, the use-it-or-lose-it nature of skills,...

Podcast

Podcasts

Getting Paid for what you are worth with Chris Voss and Steve Shull

Wow. When you have a professional negotiator AND a former professional athlete/now real estate agent coach, come together to speak about being paid what...

Podcast

Podcasts

Negotiating for Life - Chris Voss

In this episode, Chris Voss teaches how what we in the small and midsize business world think about negotiation is wrong.

Podcast

Podcasts

THE TYRANNY OF THE MINORITY - W/ CHRIS VOSS

Mark welcomes everyone in and lets us know that Chuck will not be with us today. Blunt Force Truth West is without power / AC. So, we were not going to...

Podcast

Podcasts

Saving Marriages & Closing Deals: An FBI Hostage Negotiator's Secrets for Building Stronger Relationships Ft. Chris Voss

In this episode of HYDRATE, Tracy is joined by Chris Voss, former FBI hostage negotiator and author of the book "Never Split the Difference." Chris shares...

Podcast

Podcasts

Real Estate Agent Can Get A Full Commission Every Time - Episode #339 with Steve Shull and Chris Voss

Chris is a former Lead FBI Negotiator and dynamic speaker who debunks the biggest myths of negotiation. Chris engages all groups with captivating stories,...

Podcast

Podcasts

Decoding AQ with Ross Thornley Feat. Christopher Voss World's #1 Negotiation Coach

The World's #1 Negotiation Coach, Keynote Speaker, Bestselling Author "Never Split The Difference" - which has sold over 1 million copies. Chris spent...

Podcast

Podcasts

Chris Voss Shares 3 FBI Negotiation Tactics to Win ANY Negotiation

Imagine being able to win any negotiation. Well, today's guest doesn't have to imagine that because he can! Chris Voss spent 24 years with the FBI,...

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Podcasts

Chris Voss - Former FBI Negotiator Unveils the Myths of Negotiation

In this captivating interview, join Chris Voss, the renowned former Lead FBI Negotiator, as he debunks the biggest myths surrounding negotiation. Discover...

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Podcasts

Mastering Negotiation — with Chris Voss

In this episode, the two Chris’s (Do and Voss) talk about how negotiation works, whether it’s on a personal level or in sales. Chris Voss discusses the...

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Podcasts

Tips from the FBI's top Hostage Negotiator | Chris Voss

Host Jess Larsen is joined by Ret. FBI International Kidnapping Negotiator Chris Voss, author of the book ‘Never Split the Difference’. In the...

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Podcasts

Never Split the Difference | Chris Voss Interview

Ken talks with Chris Voss about his book "Never Split the Difference", considered one of the best books on negotiations. This interview was live from...

Podcast

Podcasts

Learning from a negotiation expert - the role of ‘tactical empathy’ | with Chris Voss

In this episode we are talking to Chris Voss. He is a former FBI hostage negotiator and has written a bestselling book “Never split the difference”. We...

Podcast

Podcasts

Employing Tactical Empathy in the Workplace with Chris Voss, Former FBI Hostage Negotiator

This episode of the CFO Playbook features an interview with Chris Voss, Founder and CEO of The Black Swan Group. Previously, Chris was the lead...

Podcast

Podcasts

Chris Voss: FBI Hostage Negotiator | Lex Fridman Podcast

Chris Voss is a former FBI hostage and crisis negotiator and author of Never Split the Difference: Negotiating As If Your Life Depended On It

Podcast

Podcasts

Never Split the Difference w/ Chris Voss

This week’s exciting episode deviates from our standard entrepreneurial guest, instead we have a former FBI agent hostage negotiator, Chris Voss. Chris...

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Podcasts

Negotiating, Entrepreneurship, & Personal Relationships with FBI Hostage Negotiator Chris Voss

Part II. Nicole sits down with Former FBI hostage negotiator, author, and CEO of The Black Swan Group, Chris Voss. They discuss Chris's time working in...

Podcast

Podcasts

Winning Moves & Strategies with FBI Hostage Negotiator Chris Voss

Nicole sits down with Former FBI hostage negotiator, Author, and CEO of The Black Swan Group Chris Voss. They discuss the importance of trusting and...

Podcast

Podcasts

The Swypit Show - Episode 22 (The Art of Negotiation with Chris Voss)

On the latest episode of The Swypit Show, we were honored to be joined by Chris Voss, Best-Selling Author and Former FBI Hostage Negotiator, to discuss...

Podcast

Podcasts

High-Stakes: Former FBI Hostage Negotiator Chris Voss

Chris Voss is a former Lead FBI Negotiator, and author of the book, “Never Split the Difference.” He has lectured on negotiation at business schools...

Articles

How to negotiate over practically anything

Chris Voss had only been an FBI hostage negotiator for a year and a half when he was assigned to handle negotiations for a bank hostage at Chase Manhattan...

Article

Podcasts

Chris Voss on Negotiating in Business and Life

Whether negotiating in business or your personal affairs, life is a series of negotiations you should be prepared for: buying a car, negotiating a salary,...

Podcast

E-books

Women in Leadership: 4 Challenges and How to Overcome Them

Download this e-book to learn about the common challenges women in leadership face and what you can do to overcome them.

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E-books

Virtual Sales Negotiations: Everything You Need to Know About Closing Deals in the Digital World

To help you get the outcomes you’re hoping for during your next virtual negotiation, we put together an e-book that explores best practices for...

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Podcasts

The Million Dollar Branders Podcast-Episode 17: Never Split the Difference Ft: Chris Voss

Join Justine as she interviews the incredible Chris Voss, former FBI hostage negotiator, CEO of The Black Swan Group and author of best selling book...

Podcast

Podcasts

Intentional Performers with Brian Levenson-Chris Voss on Knowing Negotiation Skills

In today’s conversation, Chris will talk about experiences as a negotiator, whether it’s kidnapping or whether it’s something in your business, and I even...

Podcast

Articles

Mark Cuban Streamer Fireside Teams With Ex-FBI Hostage Specialist for Negotiator Training Program

Mark Cuban and Falon Fatemi’s streaming platform Fireside is launching an exclusive membership program titled The Black Swan Network. It aims to help...

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Podcasts

Encore Edition — Chris Voss — FBI Negotiation Tactics for Business And Life

In this special edition episode, we’re revisiting our conversation with Chris Voss – former Lead International Hostage Negotiator for the FBI, current CEO...

Podcast

E-books

How to Build Self-Confidence and Close the Deal

Learn how to navigate a negotiation with confidence.

Download now

Podcasts

How to Manage Egos and Difficult Emotions with Derek Gaunt

Derek shows us how to manage egos and problematic emotions while being assertive in negotiations.

Podcast

Podcasts

Interview with Derek Gaunt (Business Negotiation Expert) from Black Swan Ltd - Episode 2/2

Episode 2- How to get your team members to take their annual leave at this time- How to get your invoices paid- How to negotiate with your teenagers

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Podcasts

Derek Gaunt - Negotiations Trainer and Coach at The Black Swan Group, Ltd - Author, "Ego Authority Failure" [Tactical Empathy]

Derek talks about his book Ego, Authority Failure, the importance of emotional intelligence, listening and tactical empathy. He brings all of these back...

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Derek Gaunt: "Treat your employees as hostage takers"

Derek Gaunt is a lecturer, trainer, author of "Ego, Authority, Failure and member of the Balck Swan Group. With over 20 years of experience in hostage...

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AM #9 - Negotiate Like Derek Gaunt, Former DC Hostage Negotiator

Derek Gaunt will share one key tactic with you on today’s Absolutely Mindset podcast that will transform your conversations. He learned this tactic over...

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#25 Derek Gaunt: Hostage Negotiator Skills

Derek Gaunt is a 29-year law enforcement veteran, specializing in hostage negotiation. He is now a trainer and negotiations coach for the Black Swan...

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Podcasts

Derek Gaunt, "Ego, Authority, Failure: Using Emotional Intelligence Like a Hostage Negotiator to Succeed as a Leader" (New Degree Press, 2019)

On this episode, Dr. Lee Pierce (she/they)--Asst. Prof. of Rhetoric in the Department of Communication at the State University of New York at Geneseo—is...

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Podcasts

28: Leading with Emotional Intelligence with Derek Gaunt

Will using emotional intelligence like a hostage negotiator enable a leader’s success? How can the ideologies and techniques of hostage negotiation be...

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E35 - Forget Logic: Negotiate A Win In Difficult Conversations - Derek Gaunt

Derek Gaunt is an expert negotiator with the Black Swan Group, and has 29 years of law enforcement and hostage negotiation experience.

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Leading Like a Hostage Negotiator – Derek Gaunt

Find out the advantages of treating employees as hostage-takers by using tactical empathy, the difference between manipulation and negotiation, and how to...

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Podcasts

WBP - The 3 Types of Negotiator with Derek Gaunt

Derek Gaunt is lecturer, author of Ego, Authority, Failure, and trainer with 29 years of law enforcement experience, 20 of which as a team member, leader...

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How2Exit Episode 41: Derek Gaunt - Expert Trainer, Coach & Author

With 29 years of experience, Derek has commanded and trained police department hostage negotiation teams. An expert trainer and coach, Derek has trained...

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Podcasts

Derek Gaunt - Negotiations Trainer and Coach at The Black Swan Group, Ltd - Author, "Ego Authority Failure" [Tactical Empathy]

Derek Gaunt - Negotiations Trainer and Coach at The Black Swan Group, Ltd - Author, "Ego Authority Failure" [Tactical Empathy]

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Podcasts

E245 | Derek Gaunt: Applying Lessons Learned in Hostage Negotiation to Leadership & Life

From the outside looking in, there doesn’t seem to be a lot in common between negotiating with a criminal to release hostages and coaxing your child to...

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Podcasts

Effective Negotiation: Remaining Calm and Nimble During Difficult Conversations - Derek Gaunt

Negotiations can be uncomfortable, difficult and even contentious. Former Hostage Negotiator Derek Gaunt, author of “Ego, Authority, Failure”, teaches...

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Podcasts

121: Understanding Ego, Authority and Failure with Negotiations Expert, Derek Gaunt

On the show today I interview author and negotiations expert, Derek Gaunt from the Black Swan Group. We discuss his new book Ego, Authority and...

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Podcasts

Interview with Derek Gaunt (Business Negotiation Expert) from Black Swan Ltd - Episode 1/2

What are the benefits of being able to negotiate as a business owner or manager-Biggest lesson learnt as a hostage negotiator-Are women or men better...

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011: Derek Gaunt - how to use tactics from hostage negotiation into your every day life

I am so excited and thrilled to share this interview with Derek Gaunt, author of Ego, Authority, Failure former hostage negotiatior and now a expert...

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Podcasts

Effective Communication: the Key to a Successful Practice with Derek Gaunt

Are you listening to understand, or are you listening to respond? In this episode, Dino Watt interviews Derek Gaunt. Derek is a lecturer and the author of...

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Podcasts

Derek Gaunt - Hostage Negotiator, Trainer and Coach

Derek Gaunt is a lecturer, author of Ego, Authority, Failure©, and trainer with 29 years of law enforcement experience, 20 of which as a team member,...

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Podcasts

Ego, Negotiation And Emotional Intelligence With Derek Gaunt

In this special episode, John talks to Lecturer, Author and former Police Officer, Derek Gaunt. Derek has a wealth of experience in negotiation and has...

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Podcasts

Derek Gaunt (Negotiations Trainer & Coach - Black Swan Group)

n work and in life, we have to have difficult conversations that require negotiation. Difficult conversations with our co-workers, partners, vendors,...

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Podcasts

616: Using emotional intelligence like a hostage negotiator, with Derek Gaunt

Derek Gaunt in an educator and author with 20 years of experience as a hostage negotiator for law enforcement agencies in the Washington DC metro area.

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Podcasts

Top Tips for Negotiation & Persuasion from an FBI Hostage Negotiator | Derek Gaunt

Derek Gaunt is the former Commander for the DC Hostage Negotiation Unit (29 Years) and the Head Trainer for Chris Voss' "Black Swan Group".

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Podcasts

Ego, Authority, Failure with Derek Gaunt of the Black Swan Group

In today’s show, we are putting George Randle in your passenger seat to discuss his book, “Ego, Authority, Failure: Using Emotional Intelligence Like a...

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Podcasts

High-Stakes: Former FBI Hostage Negotiator Chris Voss

Chris Voss is a former Lead FBI Negotiator, and author of the book, “Never Split the Difference.” He has lectured on negotiation at business schools...

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Podcasts

How Do You Negotiate?

This episode features a discussion with Sandy Hein, a former hostage negotiator and negotiation instructor with The Black Swan Group. The Black Swan Group...

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Podcasts

Real Estate Rockstars Network

Chris Voss, best-selling author of Never Split the Difference, spent decades honing his negotiation skills in the FBI. Before retiring, he served as the...

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Videos

TO DINE FOR WITH KATE SULLIVAN Chris Voss. FBI Hostage Negotiator.

Chris Voss teaches everyday tactics to win at negotiations in business and life. Over breakfast at his favorite diner in Arlington, Virginia, The Silver...

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Podcasts

Chris Voss: Founder & CEO of The Black Swan Group and Author of Never Split The Difference

Everything IS a negotiation and this episode with Chris Voss will confirm this. Understanding how to turn the tide in your favor before walking away from...

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Podcasts

How to sell with Ex FBI Negotiator Sandy Hein (Black Swan Group)

We're joined by author, Ex FBI negotiator and negotiation instructor for the Black Swan Group Sandy Hein. Sandy talks us through mirroring, labelling and...

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Podcasts

Negotiation: Points of Know Returns

Chris Voss is a former Lead FBI Negotiator and dynamic speaker who debunks the biggest myths of negotiation. Chris used his many years of experience in...

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Articles

Global Gurus Number One Pick

World's Top 30 Negotiation Professionals for 2023

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Videos

Former FBI lead hostage negotiator Chris Voss teaches you how to bargain like a boss

This week on the Oh My Goff podcast, how to get that raise, a promotion or best outcome wherever you work. Former FBI lead hostage negotiator Chris Voss...

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Podcasts

#223 - Negotiating like a Hostage Negotiator with Troy Smith

We'll dive into what hostage negotiation is, how the principles of it can be applied to fundraising, and the key takeaways that fundraisers need to keep...

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MAKING SENSE OF ENCOUNTERS WITH VIOLENCE Episode 4 of The Essential Sam Harris

This episode centers around the specter of violence and surfaces some of Sam’s most controversial positions and difficult conversations. We begin with...

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Ep 132 - Never Split the Difference with Chris Voss and Steve Shull

Life is a series of negotiations so let's take your emotional intelligence and intuition to the next level! It is an honor to have on the show today the...

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Podcasts

CONSCIOUS MILLIONAIRE SHOW2586: Chris Voss: How to Consciously Never Split the Difference

Today’s guest… Chris Voss is known as “The Master Negotiator”. He was the lead Crisis Negotiator for the New York City Division of the FBI, and then the...

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Podcasts

Ep.43: The Power of Empathy, A Masterclass in Negotiating with Former FBI Lead Hostage Negotiator Chris Voss

In this episode, I interview Chris Voss, the former FBI lead hostage negotiator, founder of the Black Swan Group and author of Never Split The Difference....

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Infographics

5 Tips to Negotiating Your Best Salary

To increase the chances that your salary negotiations will lead to more desirable outcomes, keep these five tips in mind before you sit down at the table.

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Infographics

The Black Swan Group's Negotiation 9™️️️ (N9™️️️)

Take a look at the nine negotiation skills necessary to give you the upper hand in your next negotiation.

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Infographics

7 Characteristics of Effective Leadership

Strong leaders need to work hard, stay curious, and constantly work on self-improvement. How do your leadership skills measure up?

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Infographics

How to Negotiate Through the Sales Process

At Black Swan, we take issue with the whole idea of the sales process in general. Why map out an eight-month plan when very well might be able to close...

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Videos

How To Never Lose A Negotiation With Chris Voss

#7: Former FBI lead hostage negotiator Chris Voss teaches us how to negotiate our way through any situation—whether professionally or in our personal...

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Books

The Full Fee Agent: How to Stack the Odds in Your Favor as a Real Estate Professional

Stop giving away your value. Join the growing ranks of full-fee agents who are charging their worth and reclaiming their lives.

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Podcasts

Jocko Podcast

Businessman, author of “Never Split The Difference”. Former FBI hostage negotiator. CEO of The Black Swan Group.

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Articles

Big Deal

Big Deal: Ten effective tips on negotiation from a former FBI hostage negotiator and author of Never Split the Difference: Negotiating as if your life...

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Podcasts

683: Why Expert Negotiators Love to Hear “No”

Chris Voss is an expert negotiator. After going from a street cop to the FBI and later thriving as a hostage negotiator, he wrote the world-famous book,...

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Case Studies

An Ethics Officer Negotiates a 45 Percent Salary Increase

A woman who was getting paid below market value recently hired Black Swan for customized negotiation coaching to help guide her through salary...

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Case Studies

A Banking Manager and His Colleague Dominate Negotiations Together

After stumbling across a Chris Voss video on YouTube, one manager at a banking institution based in Colorado decided that he needed to read the book to...

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Case Studies

A Financial Adviser Wins the War for Talent with Negotiation

One financial adviser who oversees a team of managers within a financial services company enlisted the help of Black Swan for negotiation training.

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Guides

Ultimate Negotiation Checklist for Sales Teams

In any sales negotiation, there are a lot of moving parts to juggle. Even if you have the best intentions, it’s easy to get distracted by the wrong things...

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Infographics

The Top 3 Negotiation Mistakes

Learn the top three negotiation mistakes—and what you can do to avoid them.

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E-books

The Black Swan Group Leadership Guide

Download this e-book to learn how to take your leadership skills to the next level.

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E-books

E-Book: 5 Negotiation Tactics for Dealing with Difficult People

Download our e-book to learn how to negotiate with difficult people and come out as a winner.

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E-books

E-book: 7 Unexpected Ways to Increase Sales

Become a more effective salesperson in every situation.

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Guides

7 Unexpected Ways to Increase Sales

We’ve laid out seven unexpected ways to increase your influence and become a more effective salesperson in every situation.

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Guides

Never Split the Difference: Negotiating Contracts

The idea that no deal can be fair if it wasn’t reached by way of compromise has been drilled into our heads since elementary school. The philosophy of...

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Guides

The Black Swan Group Leadership Guide

Black Swan Leadership Framework: An Overview

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E-books

Never Split the Difference: Study Guide

Let’s put what you’ve learned into practice.

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E-books

The Negotiation One Sheet

As discussed in the appendix of Never Split the Difference

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E-books

Ultimate Negotiation Checklist for Sales Teams

Sharpen your focus and hone your strategy as you approach the negotiation table.

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E-books

Guide: Three Negotiator Types

Learn these personality types to successfully negotiate with anyone.

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E-books

Never Split the Difference: Negotiating Contracts

Learn how to get exactly what you want out of your next negotiation.

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E-books

Five Ways Your Sales Team is Killing Deals

Download this e-book to learn about the five most common mistakes that cause sales teams to lose deals and how you can avoid them.

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E-books

Negotiation Capacity Checkup

Download this assessment to learn your organization’s negotiation capacity.

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E-books

Real Estate Negotiation Skills E-book

Download our e-book, Real Estate Negotiation Skills: 3 Essential Tips for Closing More Deals, to learn how reaching your full potential as a realtor...

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Podcasts

139 | Chris Voss | Hostage Negotiation Tactics for Everyday Life

Negotiating anything in life can make even the most socially robust entrepreneurs break out in cold sweats. Many of us are not born with negotiation...

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Podcasts

Ep 8. | Chris Voss, Former FBI Hostage Negotiator and Author

The ability to negotiate is a necessary skill that goes with the territory of being an entrepreneur. Unfortunately, it doesn’t come naturally for...

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Books

Ego Authority Failure

A Gallup study found that 50 percent of resigning employees did so "to get away from their manager."

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Books

Never Split the Difference: Negotiating As If Your Life Depended On It©

Everything we’ve previously been taught about negotiation is wrong: you are not rational; there is no such thing as ‘fair’; compromise is the worst thing...

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Videos

Powerful Negotiation Secret I Learned From A Drug Dealer | Chris Voss

Chris Voss talks about his childhood experiences, the power of curiosity, and 3 powerful negotiation tips on My Wakeup Call with Dr. Mark Goulston

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Podcasts

#56 Chris Voss: How to earn what you're worth by nailing the negotiation conversation

In this episode, former FBI hostage negotiator Chris Voss takes Terry through his groundbreaking principles for preparing for any negotiation...

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Podcasts

Flawless negotiation with Sandy Hein

Sandy dives deep into each aspect of negotiation through the lens of tactical empathy, providing us with a blueprint to influence the outcomes we desire....

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Podcasts

E61: Troy Smith On Upgrading Your Conversational Tactics

Troy sits down with Agency Freedom podcast host, James Jenkins, to discuss his practice with the Black Swan Group, negotiation tactics, and more!

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Podcasts

Never Split the Difference with Chris Voss of The Black Swan Group

In this show, Chris Voss discusses never splitting the difference. Everything in life is a negotiation, but standing in front of a client makes it more...

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Podcasts

Mastering the Art of Negotiation with Sandy Hein

A jam packed episode from Sandy Hein and Jane Bayler exploring how to master the art of negotiation.

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Podcasts

Leading The Future of Work With Jacob Morgan

What does Chris take on ways to make negotiations smooth and error-free? Are there any critical points one should remember when negotiating in sales or in...

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Podcasts

[S3E7] Never Split the Difference with Chris Voss

Chris Voss joins to discuss Never Split the Difference and how it came to be THE negotiation book.

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Videos

678: Chris Voss | Hostage Negotiation Tactics for Everyday Life

What we discuss with Chris Voss: 💡 How you can be a more effective negotiator for anything by using the FBI’s own field-proven hostage negotiation...

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Videos

FBI's Top Hostage Negotiator: The Art Of Negotiating To Get Whatever You Want: Chris Voss | E147

This episode is part of their USA series and includes a discussion of Chris' hostage negotiation background, the formation of Black Swan Group, and lots...

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Podcasts

Mastering the Art of #Negotiation with Chris Voss | Spin It #Podcast

On this weeks episode, we’ll take an intimate look into the art of negotiation and its importance in the world of Entrepreneurship and Business. You’ll...

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Podcasts

Master Difficult Conversations with Negotiator Brandon Voss

Brandon Voss sits down with Steal my Strategy host and CEO of Snappy Kraken, Robert Sofia to discuss the ways in which you can master difficult...

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Podcasts

Episode 43: How to Have Hard Conversations and WIN w/ Hostage Negotiator Derek Gaunt

This show contains tactical, applicable methods to be better at having difficult conversations and saying “no.” He shares real stories and experiences of...

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Podcasts

We Have a Meeting with Brandon Voss

In this Episode the lads dive into The Black Swan Methods they use on a daily basis and Brandon shares his tips for making them even better. If you're a...

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Podcasts

Ego, Authority, Failure: Derek Gaunt

With plenty of cautionary tales about the damage that unchecked ego and authority can wreak in any organization, Ego, Authority, Failure, will help you...

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Videos

Negotiating Like Your Life Depends On It with Chris Voss: Ep 83 | Win the Day with James Whittaker

In this episode, Chris speaks about: The most dramatic moments from his hostage negotiation career » How to get out of depression (and overcome regret) »...

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Videos

Master the ART OF NEGOTIATION and WIN Any Exchange | Chris Voss

SHOW NOTES: 00:00 | Introduction 01:04 | When Lives Are On The Line 04:33 | The Dos Palmas Kidnappings 10:50 | Teaching Your Kids Resilience 18:36 | Dos...

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Podcasts

Ep.542 ~ 1 Hour with The FBI’s Lead International Hostage Negotiator ~ Chris Voss

04:08 Who is Chris Voss? 06:27 When Did Chris Find His Passion In Negotiation? 07:51 How Chris Started To Volunteer In A Suicide Hotline 11:13 Most...

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Articles

Former FBI negotiator Chris Voss to receive 2022 Notable Iowan Award at Hancher lecture

Former lead FBI negotiator Chris Voss talks with a Daily Iowan reporter in The Daily Iowan conference room on Tuesday, April 12 2022. Voss is giving a...

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Podcasts

Top Tips for Negotiation & Persuasion from an FBI Hostage Negotiator | Derek Gaunt

In this episode, Derek teaches how to apply these same tactics and principles in everyday life and business. This will give all of you a massive edge over...

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Articles

The Master Negotiator

Page 28-29 features an exclusive interview with Chris Voss and Global Citizen 60 by Global Citizen for their January/February edition.

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Podcasts

How to become an excellent negotiator with Chris Voss

Hear how to become an excellent negotiator from the CEO of the World's Top Negotiation Coaching Firm.

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Podcasts

Episode 23: Christopher Voss of The Black Swan Group

In this episode, Christian sits down with Christopher Voss, Founder & CEO of The Black Swan Group, the world’s #1 negotiation coach, and bestselling...

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Videos

"F-Bomb" Fairness and How To Diffuse this Explosive in Real Estate

How is the concept of "fair" the "f-bomb" and what makes it so important in conversations/negotiations? What does your company say to those that retort,...

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Podcasts

#144: The Art and Science Behind Negotiation with Chris Voss

In today’s episode, Chris shares his knowledge with the YAP podcast. He tells us about his journey from FBI agent to hostage negotiation and what specific...

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Podcasts

Negotiating As If Your Life Depends on It with Chris Voss

In this episode, you'll hear some of his best stories from his days in the FBI and learn how he used simple questions, techniques, and mindset tricks to...

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Podcasts

Derek Gaunt on why thinking like a hostage negotiator can help you have better conversations

Newton Talks is the management & consultancy podcast for curious mindset, on this particular episode w/Derek listeners can discover how to have better...

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Podcasts

Negotiate Better Outcomes w/ Derek Gaunt

Mentioned in this Episode: Ego Authority Failure by Derek Gaunt Never Split the Difference by Chris Voss Time Codes: (3:14) - Derek’s background in law...

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Podcasts

How to negotiate in property like a Voss!

In this episode we discuss the world renowned negotiation strategies from the book 'Never Split the Difference by Chris Voss' and how we as property...

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Podcasts

Derek Gaunt Enabled Disabled

In this episode, Derek and I talk about leadership and negotiation. It always amazes me that so many people are still frozen in time when it comes to...

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Videos

Trailblazer 09 | Chris Voss | FBI Master Negotiator

Today the best-selling author of Never Split the Difference is bringing his many years of high-stakes negotiations to global conversations including...

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Podcasts

#116 The Art of Negotiation Chris Voss

In today's Episode, James and Chris talk about a Bank Robbery that happened at Chase Bank in New York. During the story of this robbery, Chris breaks down...

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Videos

The Art of Negotiation & Why You Should NEVER Lie | Chris Voss

Chris has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these...

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Videos

Chris Voss Interview: Live Hostage Negotiation Role Play

In this episode of the Impact School podcast, host Lauren Tickner interviews Chris Voss. Chris Voss is best known for his work as the lead hostage...

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Podcasts

50. Chris Voss - FBI Hostage Negotiator and Author of Never Split The Difference

Being a negotiator for the FBI requires a very special set of skills and experience. And if you had the skills to deal with a hostage or crisis...

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Videos

Navigating Difficult Conversations | Chris Voss, The Black Swan Group

Find out what it takes to win high-stakes negotiations and uncover tactics to help you get more of what you want in business and your career.

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Podcasts

Brandon Voss—Negotiating When the Stakes Are High

What you will learn: How to establish common ground The accusations audit How to set the right expectations The power of silence It boils down to ego...

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Podcasts

Chris Voss CEO and Founder of The Black Swan Group Ltd | THE JUNGLE #34

We speak with Chris about where leaders should start on their journey to become a better negotiator and how to practice and implement negotiation skills.

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Podcasts

EP 30: Negotiate Like a Voss!

Join us for a discussion with Brandon Voss from The Black Swan Group and improve your emotional intelligence. Show highlights include: The...

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Podcasts

Derek Gaunt On Hostage Negotiation Tactics For Business And Life, Managing Egos And Difficult Emotions

Why the counter-attack is the worst thing you can do…08:30 -The most challenging hostage situation in Derek’s career and more!

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Podcasts

Negotiation Mastery with Chris Voss

Chris is an incredibly talented individual who has years of experience at the highest level making pressure filled negotiations with some of the biggest...

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Videos

Use Emotional Currency, Not leverage | The Disruptors Network | Chris Voss, the FBI Negotiator

Welcome to the 1st episode of the Disruptors Network podcast. For our first episode, we have Chris Voss, CEO, and founder of @The Black Swan Group. Author...

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Podcasts

Chris Voss: How to be a killer communicator

Chris Voss is former lead international kidnapping negotiator for the Federal Bureau of Investigation. Chris is current CEO of the Black Swan Group which...

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Podcasts

#74 ex-F.B.I. hostage negotiator, WSJ Bestselling Author of Never Split The Difference, Chris Voss

Chris Voss is the author of Wall Street JournalBestselling book Never Split the Difference: Negotiating As If Your Life Depended On it. He was a former...

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Podcasts

Leap Of Faith: Chris Voss Negotiate Like Your Life Depends On It

In this podcast, we discuss how ‘learning to negotiate like your life depended on it’ is a pivotal crux to the success of any deal. Life is FULL of...

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Podcasts

#YAPLive: Negotiate Like A Boss With Chris Voss & Alex Carter

Join Hala for a Live Recorded Young and Profiting Episode with the world’s top negotiation experts as they discuss valuable tips and insights for...

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Videos

Never Split The Difference I Chris Voss I Press 1 For Nick Podcast

Contents of this video include: How do you make your first impression count? What is the beauty of silence? What tactics should a Customer Service Rep use...

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Podcasts

Hone Your Negotiation Skills With Derek Gaunt

In this episode, Jake and Gino talk with Derek Gaunt. Derek is a lecturer, author of Ego, Authority, Failure©, and trainer with 29 years of law...

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Podcasts

Welcome To Your FIRST Day At Harvard! Join My Class & Learn How To Get The BEST Deal Every Time with Chris Voss Episode 113

Have you ever wondered what it was like to be in a Harvard class? Now you don’t have to! Get a behind the scenes look into my classroom and join in on...

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Podcasts

SPI 481: How to Negotiate Like a PRO with FBI Negotiator Chris Voss

Chris Voss is the CEO of The Black Swan Group Ltd. and the author of Never Split the Difference — an amazing book on negotiation that I'd highly recommend...

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Podcasts

Ep.503 Applying FBI Expert Negotiation Skills in Business Brandon Voss

Brandon is Black Swan’s thought leader with respect to the three main negotiator types: The Analyst, the Assertive and the Accommodator. Knowing these...

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Podcasts

Derek Gaunt Hostage Negotiator, Trainer and Coach

Derek has trained throughout the US and around the world, instructing business organizations on how to apply hostage negotiation practices and principles...

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Podcasts

Derek Gaunt How to Use Negotiation Tactics to Build Relationships

In this episode, Derek and Ron Lovett not only discussed the below 4 topics but also Ron opened up about some of his own challenges managing his emotions...

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Podcasts

E102: Negotiation Boss, Brandon Voss!

Brandon Voss is the President of The Black Swan Group, and has been with the company since its founding. As much as his father, Christopher Voss, has been...

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Videos

Chris Voss Negotiating As If Your Life Depended On It. The Wolf's Den E:105

In this episode of The Wolf's Den, Jordan Belfort joins forces with former FBI negotiator Chris Voss to tell his experiences in truly life-or-death...

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Articles

Credit Card Issuers Holding You Hostage? Negotiation Tips from The Black Swan Group Can Pay Off

The same skills professionals use to take the next step in their careers or make great deals can also help people negotiate better outcomes with credit...

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Podcasts

Negotiation, Entrepreneurial Mindset, and More with Brandon Voss from Black Swan Ltd

These conversations are with real people, unscripted and designed to pull tidbits of information from people who are grinding right now to get the most...

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Podcasts

E19: It's ALL Communication. The Truth About Business & Negotiation - Brandon Voss

What do hostage negotiation and running a business have in common? Join us as Brandon Voss, son of “Never Split the Difference” author Chris Voss, dives...

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Articles

Tension simmering at home? Defuse it by avoiding this 1 word

Tension simmering at home? Defuse it by avoiding this 1 word

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Articles

Want to Get Free Travel Upgrades? A Famous FBI Hostage Negotiator Says Do These 5 Things

Sure, negotiating a hostage taker's surrender might be more impressive. But when are you ever going to have to do that?

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Articles

Leading in the Virtual World

Wayne Gale has been listening to his favorite audiobook — Never Split the Difference by Chris Voss — because he wants to brush up on his skills in the...

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Articles

Ex-FBI Hostage Negotiator Offers Tips for Dealing With Clients

Former FBI lead international kidnapping negotiator Chris Voss whose emotional intelligence on steroids' was key to his success' reveals how to uncover...

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Articles

A Former F.B.I. Negotiator and His Tips for Travel

Chris Voss details how empathy, bargaining and other tactics can be applied to landing travel perks, avoiding travel penalties and more.

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Articles

The 10 most popular classes to take from celebrities on MasterClass

To help you start out, we're breaking down the most popular courses right now, according to ratings and reviews.

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Articles

Innovation Tech Talks 2: Breaking Down Social Media During This Pandemic

In this episode of Innovation Tech Talks, Editor-in-Chief Charles Warner talks with Chris Voss

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Articles

Ex-FBI hostage negotiator: Why you should ditch an "assertive' voice and use this negotiation style instead

Voss says while he can't teach exactly the right thing to say in every situation, if you master the right tone when negotiating, everything will probably...

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Articles

Guest opinion: Home schooling for the first time? These tips from an FBI negotiator might help

With schools closing due to the COVID-19 pandemic, countless parents have instantly become first-time homeschoolers. And for many, it's been far from easy.

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Articles

An Ex-FBI Negotiator Used 2 Simple Questions to Sell to Shark Tank Investor Robert Herjavec

Next time you need to close a deal, try out this counterintuitive tip from negotiations expert Chris Voss. You'll discover the power of the word of 'no.'

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Guides

Real Estate Negotiation: The 6 Biggest Mistakes Real Estate Agents Make

Time and time again, real estate agents are willing to spend countless hours chasing deals that will never happen.

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