Resources
Access content from The Black Swan Group to learn more about how to skillfully negotiate, manage a sales team, and more.
The Science of Negotiation: Top FBI Negotiator Reveals How to Always Get What You Want - Chris Voss
Chris Voss is a former FBI hostage negotiator, author, and expert in negotiation tactics. Known for his innovative strategies, he authored Never Split the...
Mastering the Art of Negotiation with Chris Voss
Chris Voss is the world's #1 Negotiation Coach and CEO at The Black Swan Group, a negotiation consultancy serving Fortune 500 companies globally. He...
Negotiations and Life with Troy Smit
Join us on this episode of Raising Kingdom Warriors as we dive into the world of high-stakes negotiation with Troy Smith, a former law enforcement...
Negotiations and Life with Troy Smit
Join us on this episode of Raising Kingdom Warriors as we dive into the world of high-stakes negotiation with Troy Smith, a former law enforcement...
FBI Hostage Negotiator: The Secret To Getting ANYTHING You Want! | Chris Voss
This podcast episode delves into the multifaceted importance of negotiation, highlighting its role in high-stakes scenarios such as hostage situations, as...
FBI Hostage Negotiator: The Secret To Getting ANYTHING You Want! | Chris Voss
This video delves into the multifaceted importance of negotiation, highlighting its role in high-stakes scenarios such as hostage situations, as well as...
How To Effectively Negotiate With Your Kids and Partner Featuring Former FBI Hostage Negotiator, Chris Voss
Parents would make incredible hostage negotiators. After all, we’re negotiating all day, every day, with our kids, partners, and co-workers. Because we’re...
Chris Voss | Good Things Happen When You Run To Trouble
Chris has taught negotiation courses at Harvard and Georgetown Universities and is the author of “Never Split the Difference”. Chris explains how to use...
Learning the Art of Communication from a World Class Hostage Negotiator
Derrick Gaunt, is one of the Black Swan group trainers, served in the police force for 29 years in Washington DC and served as a hostage negotiator on...
Chris Voss- The Art of Hostage Negotiation
Chris Voss is a former FBI hostage negotiator known for his expertise in negotiation tactics. After a 24-year FBI career, he founded The Black Swan Group,...
Chris Voss - How To Use The Power Of Words To Master The Art Of Communication
Today we have Chris Voss, Chris is a former FBI hostage negotiator. He is the Co-Author of the best-selling book Never split the difference. Chris has...
Learning the Art of Communication from a World Class Hostage Negotiator
Some of you may have heard of the international bestselling book "Never Split the Difference" which was written by master negotiator Chris Voss. The book...
The FBI Hostage Negotiator - with Chris Voss
Chris Voss joins Andrew to discuss the art of negotiation. Chris formerly served as the FBI lead international hostage negotiator. What You’ll Learn...
How to Win: Master FBI Negotiator’s Secrets for Getting What You Want | Chris Voss
Chris Voss excelled as a lead FBI international kidnapping negotiator. At the start of his career, he thought it was all about being tough and direct. But...
Chris Voss | The How-To of High-Stakes Negotiations: The Secrets of Tactical Empathy
In this episode, James sits down with negotiation expert Chris Voss to dig into the real secrets behind successful negotiating. Drawing from his years as...
Negotiation Tactics for Contractors - Chris Voss
The one and only Chris Voss, world-renowned FBI negotiator and author of Never Split the Difference, is on the show to talk all things negotiation. We...
Lessons From an FBI Tactical Negotiator (with The Black Swan Group Founder Chris Voss)
Chris Voss is one of the world's leading experts on the craft of negotiation. Chris Voss was the lead international kidnapping negotiator for the Federal...
FBI Negotiation Secrets: 3 Tips to Close Every Deal!
In this episode of the Creative Dealmaker Podcast, I sit down with my personal hero, Chris Voss, the former head hostage negotiator for the FBI and...
Top FBI Negotiator: The Art Of Negotiating To Get ANYTHING You Want! - Chris Voss
Join us in this episode with Chris Voss, a former FBI negotiator and best-selling author of Never Split the Difference. With 24 years of experience...
Navigating Difficult Situations with Empathy (Feat. Chris Voss)
In this captivating episode, we sit down with Chris Voss, former FBI hostage negotiator, Harvard and Georgetown professor, best selling author, CEO of...
Human Element Series - The Origins of Empathy and How To Use It with Chris Voss
Today we are joined by Chris Voss. Mr. Voss is a former Lead FBI Negotiator and dynamic speaker who debunks the biggest myths of negotiation. Chris...
The Art of Negotiation with Chris Voss
We are excited to have Chris Voss on the podcast today! His easy to understand strategies and counterintuitive proven techniques about negotiation will...
Top FBI Hostage Negotiator Shares Secrets to Winning any Exchange — From High-Stakes to Everyday | Chris Voss
Today I sit down with Chris Voss, a former FBI lead international kidnapping negotiator and bestselling author of Never Split The Difference. Chris shares...
Chris Voss: #1 Secret Formula FBI Negotiators Use To Always Get What They Want & 4 Ways to Apply These Tactics to Your Life
Today, Jay welcomes former FBI lead international kidnapping negotiator and author of "Never Split the Difference", Chris Voss. He is renowned for his...
Negotiation Expert: You’re LOSING Because You Can’t Communicate (ft. Chris Voss)
In this exciting episode, Codie sits down with former FBI Negotiator Chris Voss for an in-depth discussion on the art of negotiation and communication....
Hostage Negotiation For Business
Chris is a former Lead FBI Negotiator and dynamic speaker who debunks the biggest myths of negotiation. Chris engages all groups with captivating stories,...
How to Negotiate the RIGHT Way with Chris Voss
Master the Art of Negotiation with FBI Hostage Negotiator, Chris Voss! This week, I’m incredibly excited to bring you an episode that’s all about...
Chris Voss - Top FBI Negotiator Reveals Tactics to Win
Chris Voss is a former FBI hostage negotiator, CEO of The Black Swan Group, and co-author of the bestselling book ‘Never Split the Difference’. Zuby and...
Full Fee Agent with Chris Voss and Steve Shull
Full Fee Agent from Chris Voss and Steve Shull shows how to stack the odds in your favor as a real estate agent. Learn from the experts in this special...
Hostage Negotiator: Chris Voss
On a Delta flight, Kerri was captivated watching a MasterClass called "Chris Voss Teaches the Art of Negotiation”. So she called up Chris to have him on!...
Real Estate Isn't Rocket Science with Steve Shull
In this podcast episode, we sit down with Steve Shull, a seasoned real estate investor, author, and coach who shares his secrets to success in the real...
Implementing Tactical Empathy with Chris Voss and Steve Shull
This week Avery is joined by two very special guests, Chris Voss and Steve Shull! They give us some advice on seeking out emotionally intelligent agents,...
Negotiating like your life depends on it: with Chris Voss
Chris Voss, a former FBI hostage negotiator, literally wrote the MasterClass on "The Art of Negotiation." He joins Jamie in the Smoke Pit to shed some...
Appealing to the Swing States + How to Be a Better Negotiator
Jessica Tarlov joins us again to discuss what happens now that Biden is out of the race. We hear why we should be bullish on Kamala Harris, be sad about...
The Power Of Open Questions… Never Split The Difference
Never Split The Difference deserves its place as one of the best selling negotiation books of all time. It’s co-authored by the brilliant writer Tahl Raz,...
300 + Hostage Negotiations | Troy Smith
Troy and Zac delve into the Black Swan Method, covering techniques like the accusation audit, labeling, and understanding personality types in...
Never Split the Difference: CMO Edition
What if the secret to becoming an influential CMO lies in the tactics used by FBI hostage negotiators? In this essential episode, Drew Neisser welcomes...
Chris Voss - Why you should NEVER cut your prices!
Chris Voss returns to talk about more principles from his book, "Never Split the Difference", and how they can be used in the home services.
FBI Negotiator Show You How To Negotiate Like The RICH - Chris Voss
In this episode of the Main Street Business Podcast, host Mark J. Kohler welcomes master negotiator and businessman, Chris Voss to discuss his background...
Negotiate Alcohol Peer Pressure with FBI Tactics with Chris Voss
Today, we’re excited to welcome Chris Voss, former FBI hostage negotiator and bestselling author of 'Never Split the Difference.' In this episode, Chris...
Chris Voss, Author & Former FBI Negotiator - Negotiating like your life depended on it, when no is better than yes, and the perils of reading body language
Chris Voss, Author & Former FBI Negotiator - Negotiating like your life depended on it, when no is better than yes, and the perils of reading body language
Negotiation ft. Chris Voss (part 2)
When responding to another parties asks in a negotiation, co-create the solution with them rather than going away and making a new offer to ensure they...
Negotiation ft. Chris Voss (Part 1)
Condition your prospect for future interactions by giving them time back in their calendar & leaving them on a positive note Do not talk to people when...
Inside the Mind of an FBI Negotiator: Chris Voss on Mastering Negotiations from Hostages to Boardrooms
We are delighted and honored to welcome the legendary FBI negotiator, Chris Voss, as our guest today. Chris was the head of the hostage negotiations at...
The Secrets to Successful Negotiations
Chris Voss is a former FBI Lead Hostage Negotiator who has taken his 25 years of experience in the bureau to help business professionals and every day...
Empathy and Understanding In Business - w/ Chris Voss
Chris used his many years of experience in international crises and high-stakes negotiations to develop a unique program that applies globally proven...
Chris Voss ⎼ FBI’s Top Hostage Negotiator: The One Skill You NEED To Build
Chris Voss is the former lead negotiator for the FBI, and the author of Never Split the Difference, a book about how to negotiate and how to get what you...
Deploying Tactical Empathy with Chris Voss
In this episode of The Evolving Leader, co-hosts Jean Gomes and Sara Deschamps are in conversation with former FBI hostage negotiator Chris Voss. During...
Chris Voss: FBI Hostage Negotiator Teaches Us How to Sell
Join us for an exclusive conversation with Chris Voss, renowned former FBI hostage negotiator and the author of the international bestseller 'Never Split...
How Secrets in Hostage Negotiation created Never Split The Difference. Pt 2.
Chris Voss joins us to go INSIDE the famous negotiation model he created and share secrets behind Never Split the Difference, from the #1 Wall Street...
Inside Story of Chris Voss and Never Split The Difference Pt 1
Chris Voss, founder of the Black Swan Group, joins us to share the story behind Never Split The Difference, the #1 Wall Street Journal best selling book...
How To Become an Incredible Communicator with Chris Voss
Get ready to learn communication skills you have never learned before. Jillian welcomes former FBI hostage negotiator and bestselling author Chris Voss to...
How to negotiate ANY deal | Derek Gaunt
In this episode, Derek Gaunt, a negotiation trainer and author, discusses the importance of communication skills and the concept of buying and selling. He...
Negotiation, Communication & Body Language Tactics To Upgrade Your Life & Relationships, With Former FBI Negotiator Chris Voss.
Envision a situation, whether in your personal life or professional endeavors, where you were eager to negotiate effectively but fell short, leaving all...
The Forensics Game | A conversation with Sandy Hein (Negotiation Coach @ The Black Swan Group, prev Criminal Investigations Detective, Hostage Negotiator, & Police Officer)
With 30+ years in law enforcement and criminal investigations, Sandy Hein has seen it all. In this episode, we explore hostage negotiation tactics,...
A Conversation With Former FBI Lead International Kidnapping Hostage Negotiator Chris Voss
Join Former FBI Lead International Kidnapping Hostage Negotiator Chris Voss and Ace from "Bulletproof" for a Deep Dive Into Negotiation Tactics, Crisis...
The Chris Voss Method for Closing the Deal
Uncover the secret weapon in sales that you've been ignoring all this time! In this week’s episode, our host Deb Boulanger leaves no stone unturned with...
Chris Voss — The Secret Ingredient of Successful Negotiations
For law firm owners, negotiation isn't a professional skill. It's a daily necessity. Negotiations touch every part of our lives. They range from reaching...
Expert Negotiation Tips When Your IT Network Is Held Hostage
Chris Voss is the CEO and Founder of The Black Swan Group, an organization that teaches strategies found in hostage negotiations and applies them to the...
FBI's Top Negotiator ON Empathy, Systems Thinking & AI's Role | Chris Voss
My guest today is Chris Voss, the author of 'Never Split the Difference,' the topics of negotiation, empathy, and the application of negotiation skills in...
10x Sales with FBI negotation techniques | with Chris Voss
In sales we have one aim: to get the best possible deal for us. Negotiation is a necessity, not an option. Still, negotiation, it seems, is seen as a...
Negotiating a Raise — and a Better Life | Chris Voss
Dr. Jordan Peterson speaks with author, teacher, and prior hostage negotiator Chris Voss. They discuss the necessity of prioritizing needs and wants, how...
Chris Voss: Legendary FBI Negotiator Shares How To 10X Your Negotiation Skills
Anyone who has consumed classic police procedurals, Hollywood crime thrillers, or pulpy crime fiction is familiar with the even-keeled, unflappable, and...
Ready to Negotiate Like a Pro in High-Stake Conversations? Tune in with FBI Insider Chris Voss
Chris Voss worked as a Supervisory Special Agent for the FBI, specializing in negotiation. Now Chris is the World's #1 Negotiation Coach, Keynote Speaker,...
FBI Hostage Negotiation Tactics for Business with Chris Voss
Chris Voss is a famous negotiator, professor, and businessman well-known for his high-profile FBI career, and his book Never Split the Difference:...
Hostage Negotiator Chris Voss | Collaborative Beats Cutthroat
Chris Voss is a former Lead FBI Negotiator who debunks the biggest myths of negotiation. Chris has lectured on negotiation at business schools across the...
ADHD Communication Made Easy with Former FBI Hostage Negotiator Chris Voss
I had an incredible conversation with Chris Voss, a former FBI hostage negotiator, in this week's episode of Successful with ADHD. Chris shared so many...
Chris Voss on Negotiating the Sale of Your Business | Built to Sell Radio
This week we have a special treat: an interview about negotiating the sale of your business with Chris Voss, the bestselling author of Never Split the...
Negotiator Types Quiz
There are 3 distinct negotiator personality types. From the way they prepare to the way they engage in the negotiation process. Before being able to...
Tone in Communication: Why Your Tone is Killing Your Negotiations
Tone is the first thing your counterpart notices about you. Find out how to master your tone and close more deals.
Chris Voss- CHRIS VOSS 22 DECEMBER, 2023 Former FBI Lead Hostage Negotiator on B2B Sales Negotiations
In this episode, Chris Voss, a world-renowned negotiation expert and former FBI negotiator, joins us to discuss the art of negotiation, particularly in...
Life is Negotiation w/ Chris Voss | Whats Your Ceiling
Join us as we sit down with our special guest, Chris Voss, to explore the fascinating intricacies of negotiation, a skill that permeates every facet of...
Improve Your Communication Skills: How To Manage Conflict & Transform Relationships | Chris Voss
Today on the show we discuss: How to become a more effective communicator both in person and online, how to better understand the person you’re...
Chris Voss is Taking MM6 Hostage!! | Jake & Gino Podcast
In this riveting episode, Jake and Gino sit down with Chris Voss, a former FBI hostage negotiator and the bestselling author of "Never Split the...
How to Get What You Want All the Time with Former FBI Negotiator Chris Voss | The Art of Negotiation
Explore the world of negotiation with former FBI negotiator, Chris Voss! Learn valuable strategies of negotiation including prioritising collaboration,...
Chris Voss: How to Succeed at Hard Conversations
In this episode, my guest is Chris Voss, a former Federal Bureau of Investigation (FBI) agent who was the lead negotiator in many high-risk,...
On the Homefront Podcast | Inside the Mind of a Hostage Negotiator | Chris Voss
Chris is a former member of the SWAT team who found his true passion in hostage negotiation. Join us as Chris shares his journey from being a SWAT team...
Chris Voss: Former top FBI hostage negotiator and CEO of The Black Swan Group
Chris Voss is one of the preeminent practitioners and professors of negotiation skills in the world. He was formerly the lead international kidnapping...
How ATHLETES Can Use FBI Tactics To Up Their Game with Chris Voss The Roadman Cycling Podcast
Chris Voss (Former FBI Agent) joins Anthony for another Roadman Cycling Podcast. In this enlightening conversation with former FBI negotiator, Chris Voss,...
Green Pill Health
Unlock better relationships and better health with Chris Voss, former lead international FBI kidnapping negotiator and author of best-seller ‘Never Split...
Preparing Yourself to Get The Best of Every Deal With Chris Voss
In the newest episode of the "None of Your Business Podcast", esteemed guest Chris Voss, an ex-FBI negotiator, unravels intricate aspects of negotiation....
CHRIS VOSS: FBI Hostage Negotiation Masterclass on Why You Should Never Split the Difference
CHRIS VOSS, former FBI hostage negotiator and author of the book Never Split the Difference! He has had a jaw-dropping, movie-worthy career working for...
Chris Voss | World-Class Negotiation Tips: Insights From FBI Agent
In the latest pulse-pounding episode of the Light It Up podcast, we were joined by the indomitable Chris Voss, a former FBI agent renowned for his...
FBI’s Top Hostage Negotiator, The Art Of Negotiating To Get Whatever You Want: Chris Voss
Join us on The Ryan Holtz Show Podcast for an extraordinary episode featuring Chris Voss, a world-renowned expert in negotiation and former lead FBI...
Never Split the Difference with Chris Voss
On today's episode, Dennis speaks with FBI's lead international kidnapping negotiator, CEO & Foudner of The Black Swan Group and best-selling author,...
Peak Performance Aging & Negotiation: Mastering Mindset, Skills & Relationships with Chris Voss
In this episode, we discuss the importance of mindset in both aging and negotiation, the superpower of curiosity, the use-it-or-lose-it nature of skills,...
Getting Paid for what you are worth with Chris Voss and Steve Shull
Wow. When you have a professional negotiator AND a former professional athlete/now real estate agent coach, come together to speak about being paid what...
Negotiating for Life - Chris Voss
In this episode, Chris Voss teaches how what we in the small and midsize business world think about negotiation is wrong.
THE TYRANNY OF THE MINORITY - W/ CHRIS VOSS
Mark welcomes everyone in and lets us know that Chuck will not be with us today. Blunt Force Truth West is without power / AC. So, we were not going to...
Saving Marriages & Closing Deals: An FBI Hostage Negotiator's Secrets for Building Stronger Relationships Ft. Chris Voss
In this episode of HYDRATE, Tracy is joined by Chris Voss, former FBI hostage negotiator and author of the book "Never Split the Difference." Chris shares...
Real Estate Agent Can Get A Full Commission Every Time - Episode #339 with Steve Shull and Chris Voss
Chris is a former Lead FBI Negotiator and dynamic speaker who debunks the biggest myths of negotiation. Chris engages all groups with captivating stories,...
Decoding AQ with Ross Thornley Feat. Christopher Voss World's #1 Negotiation Coach
The World's #1 Negotiation Coach, Keynote Speaker, Bestselling Author "Never Split The Difference" - which has sold over 1 million copies. Chris spent...
Chris Voss Shares 3 FBI Negotiation Tactics to Win ANY Negotiation
Imagine being able to win any negotiation. Well, today's guest doesn't have to imagine that because he can! Chris Voss spent 24 years with the FBI,...
Chris Voss - Former FBI Negotiator Unveils the Myths of Negotiation
In this captivating interview, join Chris Voss, the renowned former Lead FBI Negotiator, as he debunks the biggest myths surrounding negotiation. Discover...
Mastering Negotiation — with Chris Voss
In this episode, the two Chris’s (Do and Voss) talk about how negotiation works, whether it’s on a personal level or in sales. Chris Voss discusses the...
Tips from the FBI's top Hostage Negotiator | Chris Voss
Host Jess Larsen is joined by Ret. FBI International Kidnapping Negotiator Chris Voss, author of the book ‘Never Split the Difference’. In the...
Never Split the Difference | Chris Voss Interview
Ken talks with Chris Voss about his book "Never Split the Difference", considered one of the best books on negotiations. This interview was live from...
Learning from a negotiation expert - the role of ‘tactical empathy’ | with Chris Voss
In this episode we are talking to Chris Voss. He is a former FBI hostage negotiator and has written a bestselling book “Never split the difference”. We...
Employing Tactical Empathy in the Workplace with Chris Voss, Former FBI Hostage Negotiator
This episode of the CFO Playbook features an interview with Chris Voss, Founder and CEO of The Black Swan Group. Previously, Chris was the lead...
Chris Voss: FBI Hostage Negotiator | Lex Fridman Podcast
Chris Voss is a former FBI hostage and crisis negotiator and author of Never Split the Difference: Negotiating As If Your Life Depended On It
Never Split the Difference w/ Chris Voss
This week’s exciting episode deviates from our standard entrepreneurial guest, instead we have a former FBI agent hostage negotiator, Chris Voss. Chris...
Negotiating, Entrepreneurship, & Personal Relationships with FBI Hostage Negotiator Chris Voss
Part II. Nicole sits down with Former FBI hostage negotiator, author, and CEO of The Black Swan Group, Chris Voss. They discuss Chris's time working in...
Winning Moves & Strategies with FBI Hostage Negotiator Chris Voss
Nicole sits down with Former FBI hostage negotiator, Author, and CEO of The Black Swan Group Chris Voss. They discuss the importance of trusting and...
The Swypit Show - Episode 22 (The Art of Negotiation with Chris Voss)
On the latest episode of The Swypit Show, we were honored to be joined by Chris Voss, Best-Selling Author and Former FBI Hostage Negotiator, to discuss...
High-Stakes: Former FBI Hostage Negotiator Chris Voss
Chris Voss is a former Lead FBI Negotiator, and author of the book, “Never Split the Difference.” He has lectured on negotiation at business schools...
How to negotiate over practically anything
Chris Voss had only been an FBI hostage negotiator for a year and a half when he was assigned to handle negotiations for a bank hostage at Chase Manhattan...
Chris Voss on Negotiating in Business and Life
Whether negotiating in business or your personal affairs, life is a series of negotiations you should be prepared for: buying a car, negotiating a salary,...
Women in Leadership: 4 Challenges and How to Overcome Them
Download this e-book to learn about the common challenges women in leadership face and what you can do to overcome them.
Virtual Sales Negotiations: Everything You Need to Know About Closing Deals in the Digital World
To help you get the outcomes you’re hoping for during your next virtual negotiation, we put together an e-book that explores best practices for...
The Million Dollar Branders Podcast-Episode 17: Never Split the Difference Ft: Chris Voss
Join Justine as she interviews the incredible Chris Voss, former FBI hostage negotiator, CEO of The Black Swan Group and author of best selling book...
Intentional Performers with Brian Levenson-Chris Voss on Knowing Negotiation Skills
In today’s conversation, Chris will talk about experiences as a negotiator, whether it’s kidnapping or whether it’s something in your business, and I even...
Mark Cuban Streamer Fireside Teams With Ex-FBI Hostage Specialist for Negotiator Training Program
Mark Cuban and Falon Fatemi’s streaming platform Fireside is launching an exclusive membership program titled The Black Swan Network. It aims to help...
Encore Edition — Chris Voss — FBI Negotiation Tactics for Business And Life
In this special edition episode, we’re revisiting our conversation with Chris Voss – former Lead International Hostage Negotiator for the FBI, current CEO...
How to Build Self-Confidence and Close the Deal
Learn how to navigate a negotiation with confidence.
How to Manage Egos and Difficult Emotions with Derek Gaunt
Derek shows us how to manage egos and problematic emotions while being assertive in negotiations.
Interview with Derek Gaunt (Business Negotiation Expert) from Black Swan Ltd - Episode 2/2
Episode 2- How to get your team members to take their annual leave at this time- How to get your invoices paid- How to negotiate with your teenagers
Derek Gaunt - Negotiations Trainer and Coach at The Black Swan Group, Ltd - Author, "Ego Authority Failure" [Tactical Empathy]
Derek talks about his book Ego, Authority Failure, the importance of emotional intelligence, listening and tactical empathy. He brings all of these back...
Derek Gaunt: "Treat your employees as hostage takers"
Derek Gaunt is a lecturer, trainer, author of "Ego, Authority, Failure and member of the Balck Swan Group. With over 20 years of experience in hostage...
AM #9 - Negotiate Like Derek Gaunt, Former DC Hostage Negotiator
Derek Gaunt will share one key tactic with you on today’s Absolutely Mindset podcast that will transform your conversations. He learned this tactic over...
#25 Derek Gaunt: Hostage Negotiator Skills
Derek Gaunt is a 29-year law enforcement veteran, specializing in hostage negotiation. He is now a trainer and negotiations coach for the Black Swan...
Derek Gaunt, "Ego, Authority, Failure: Using Emotional Intelligence Like a Hostage Negotiator to Succeed as a Leader" (New Degree Press, 2019)
On this episode, Dr. Lee Pierce (she/they)--Asst. Prof. of Rhetoric in the Department of Communication at the State University of New York at Geneseo—is...
28: Leading with Emotional Intelligence with Derek Gaunt
Will using emotional intelligence like a hostage negotiator enable a leader’s success? How can the ideologies and techniques of hostage negotiation be...
E35 - Forget Logic: Negotiate A Win In Difficult Conversations - Derek Gaunt
Derek Gaunt is an expert negotiator with the Black Swan Group, and has 29 years of law enforcement and hostage negotiation experience.
Leading Like a Hostage Negotiator – Derek Gaunt
Find out the advantages of treating employees as hostage-takers by using tactical empathy, the difference between manipulation and negotiation, and how to...
WBP - The 3 Types of Negotiator with Derek Gaunt
Derek Gaunt is lecturer, author of Ego, Authority, Failure, and trainer with 29 years of law enforcement experience, 20 of which as a team member, leader...
How2Exit Episode 41: Derek Gaunt - Expert Trainer, Coach & Author
With 29 years of experience, Derek has commanded and trained police department hostage negotiation teams. An expert trainer and coach, Derek has trained...
Derek Gaunt - Negotiations Trainer and Coach at The Black Swan Group, Ltd - Author, "Ego Authority Failure" [Tactical Empathy]
Derek Gaunt - Negotiations Trainer and Coach at The Black Swan Group, Ltd - Author, "Ego Authority Failure" [Tactical Empathy]
E245 | Derek Gaunt: Applying Lessons Learned in Hostage Negotiation to Leadership & Life
From the outside looking in, there doesn’t seem to be a lot in common between negotiating with a criminal to release hostages and coaxing your child to...
Effective Negotiation: Remaining Calm and Nimble During Difficult Conversations - Derek Gaunt
Negotiations can be uncomfortable, difficult and even contentious. Former Hostage Negotiator Derek Gaunt, author of “Ego, Authority, Failure”, teaches...
121: Understanding Ego, Authority and Failure with Negotiations Expert, Derek Gaunt
On the show today I interview author and negotiations expert, Derek Gaunt from the Black Swan Group. We discuss his new book Ego, Authority and...
Interview with Derek Gaunt (Business Negotiation Expert) from Black Swan Ltd - Episode 1/2
What are the benefits of being able to negotiate as a business owner or manager-Biggest lesson learnt as a hostage negotiator-Are women or men better...
011: Derek Gaunt - how to use tactics from hostage negotiation into your every day life
I am so excited and thrilled to share this interview with Derek Gaunt, author of Ego, Authority, Failure former hostage negotiatior and now a expert...
Effective Communication: the Key to a Successful Practice with Derek Gaunt
Are you listening to understand, or are you listening to respond? In this episode, Dino Watt interviews Derek Gaunt. Derek is a lecturer and the author of...
Derek Gaunt - Hostage Negotiator, Trainer and Coach
Derek Gaunt is a lecturer, author of Ego, Authority, Failure©, and trainer with 29 years of law enforcement experience, 20 of which as a team member,...
Ego, Negotiation And Emotional Intelligence With Derek Gaunt
In this special episode, John talks to Lecturer, Author and former Police Officer, Derek Gaunt. Derek has a wealth of experience in negotiation and has...
Derek Gaunt (Negotiations Trainer & Coach - Black Swan Group)
n work and in life, we have to have difficult conversations that require negotiation. Difficult conversations with our co-workers, partners, vendors,...
616: Using emotional intelligence like a hostage negotiator, with Derek Gaunt
Derek Gaunt in an educator and author with 20 years of experience as a hostage negotiator for law enforcement agencies in the Washington DC metro area.
Top Tips for Negotiation & Persuasion from an FBI Hostage Negotiator | Derek Gaunt
Derek Gaunt is the former Commander for the DC Hostage Negotiation Unit (29 Years) and the Head Trainer for Chris Voss' "Black Swan Group".
Ego, Authority, Failure with Derek Gaunt of the Black Swan Group
In today’s show, we are putting George Randle in your passenger seat to discuss his book, “Ego, Authority, Failure: Using Emotional Intelligence Like a...
High-Stakes: Former FBI Hostage Negotiator Chris Voss
Chris Voss is a former Lead FBI Negotiator, and author of the book, “Never Split the Difference.” He has lectured on negotiation at business schools...
How Do You Negotiate?
This episode features a discussion with Sandy Hein, a former hostage negotiator and negotiation instructor with The Black Swan Group. The Black Swan Group...
Real Estate Rockstars Network
Chris Voss, best-selling author of Never Split the Difference, spent decades honing his negotiation skills in the FBI. Before retiring, he served as the...
TO DINE FOR WITH KATE SULLIVAN Chris Voss. FBI Hostage Negotiator.
Chris Voss teaches everyday tactics to win at negotiations in business and life. Over breakfast at his favorite diner in Arlington, Virginia, The Silver...
Chris Voss: Founder & CEO of The Black Swan Group and Author of Never Split The Difference
Everything IS a negotiation and this episode with Chris Voss will confirm this. Understanding how to turn the tide in your favor before walking away from...
How to sell with Ex FBI Negotiator Sandy Hein (Black Swan Group)
We're joined by author, Ex FBI negotiator and negotiation instructor for the Black Swan Group Sandy Hein. Sandy talks us through mirroring, labelling and...
Negotiation: Points of Know Returns
Chris Voss is a former Lead FBI Negotiator and dynamic speaker who debunks the biggest myths of negotiation. Chris used his many years of experience in...
Global Gurus Number One Pick
World's Top 30 Negotiation Professionals for 2023
Former FBI lead hostage negotiator Chris Voss teaches you how to bargain like a boss
This week on the Oh My Goff podcast, how to get that raise, a promotion or best outcome wherever you work. Former FBI lead hostage negotiator Chris Voss...
#223 - Negotiating like a Hostage Negotiator with Troy Smith
We'll dive into what hostage negotiation is, how the principles of it can be applied to fundraising, and the key takeaways that fundraisers need to keep...
MAKING SENSE OF ENCOUNTERS WITH VIOLENCE Episode 4 of The Essential Sam Harris
This episode centers around the specter of violence and surfaces some of Sam’s most controversial positions and difficult conversations. We begin with...
Ep 132 - Never Split the Difference with Chris Voss and Steve Shull
Life is a series of negotiations so let's take your emotional intelligence and intuition to the next level! It is an honor to have on the show today the...
CONSCIOUS MILLIONAIRE SHOW2586: Chris Voss: How to Consciously Never Split the Difference
Today’s guest… Chris Voss is known as “The Master Negotiator”. He was the lead Crisis Negotiator for the New York City Division of the FBI, and then the...
Ep.43: The Power of Empathy, A Masterclass in Negotiating with Former FBI Lead Hostage Negotiator Chris Voss
In this episode, I interview Chris Voss, the former FBI lead hostage negotiator, founder of the Black Swan Group and author of Never Split The Difference....
5 Tips to Negotiating Your Best Salary
To increase the chances that your salary negotiations will lead to more desirable outcomes, keep these five tips in mind before you sit down at the table.
The Black Swan Group's Negotiation 9™️️️ (N9™️️️)
Take a look at the nine negotiation skills necessary to give you the upper hand in your next negotiation.
7 Characteristics of Effective Leadership
Strong leaders need to work hard, stay curious, and constantly work on self-improvement. How do your leadership skills measure up?
How to Negotiate Through the Sales Process
At Black Swan, we take issue with the whole idea of the sales process in general. Why map out an eight-month plan when very well might be able to close...
How To Never Lose A Negotiation With Chris Voss
#7: Former FBI lead hostage negotiator Chris Voss teaches us how to negotiate our way through any situation—whether professionally or in our personal...
The Full Fee Agent: How to Stack the Odds in Your Favor as a Real Estate Professional
Stop giving away your value. Join the growing ranks of full-fee agents who are charging their worth and reclaiming their lives.
Jocko Podcast
Businessman, author of “Never Split The Difference”. Former FBI hostage negotiator. CEO of The Black Swan Group.
Big Deal
Big Deal: Ten effective tips on negotiation from a former FBI hostage negotiator and author of Never Split the Difference: Negotiating as if your life...
Negotiating Business Strategy Like Your Life Depends on It
On this episode of the Intelligent Inbound® Podcast, Jen sits down with Brandon Voss, President of The Black Swan Group, as they discuss the art of...
683: Why Expert Negotiators Love to Hear “No”
Chris Voss is an expert negotiator. After going from a street cop to the FBI and later thriving as a hostage negotiator, he wrote the world-famous book,...
An Ethics Officer Negotiates a 45 Percent Salary Increase
A woman who was getting paid below market value recently hired Black Swan for customized negotiation coaching to help guide her through salary...
A Banking Manager and His Colleague Dominate Negotiations Together
After stumbling across a Chris Voss video on YouTube, one manager at a banking institution based in Colorado decided that he needed to read the book to...
A Financial Adviser Wins the War for Talent with Negotiation
One financial adviser who oversees a team of managers within a financial services company enlisted the help of Black Swan for negotiation training.
Ultimate Negotiation Checklist for Sales Teams
In any sales negotiation, there are a lot of moving parts to juggle. Even if you have the best intentions, it’s easy to get distracted by the wrong things...
The Top 3 Negotiation Mistakes
Learn the top three negotiation mistakes—and what you can do to avoid them.
The Black Swan Group Leadership Guide
Download this e-book to learn how to take your leadership skills to the next level.
E-Book: 5 Negotiation Tactics for Dealing with Difficult People
Download our e-book to learn how to negotiate with difficult people and come out as a winner.
E-book: 7 Unexpected Ways to Increase Sales
Become a more effective salesperson in every situation.
7 Unexpected Ways to Increase Sales
We’ve laid out seven unexpected ways to increase your influence and become a more effective salesperson in every situation.
Never Split the Difference: Negotiating Contracts
The idea that no deal can be fair if it wasn’t reached by way of compromise has been drilled into our heads since elementary school. The philosophy of...
The Black Swan Group Leadership Guide
Black Swan Leadership Framework: An Overview
Never Split the Difference: Study Guide
Let’s put what you’ve learned into practice.
The Negotiation One Sheet
As discussed in the appendix of Never Split the Difference
Ultimate Negotiation Checklist for Sales Teams
Sharpen your focus and hone your strategy as you approach the negotiation table.
Guide: Three Negotiator Types
Learn these personality types to successfully negotiate with anyone.
Never Split the Difference: Negotiating Contracts
Learn how to get exactly what you want out of your next negotiation.
Five Ways Your Sales Team is Killing Deals
Download this e-book to learn about the five most common mistakes that cause sales teams to lose deals and how you can avoid them.
Negotiation Capacity Checkup
Download this assessment to learn your organization’s negotiation capacity.
Real Estate Negotiation Skills E-book
Download our e-book, Real Estate Negotiation Skills: 3 Essential Tips for Closing More Deals, to learn how reaching your full potential as a realtor...
139 | Chris Voss | Hostage Negotiation Tactics for Everyday Life
Negotiating anything in life can make even the most socially robust entrepreneurs break out in cold sweats. Many of us are not born with negotiation...
Ep 8. | Chris Voss, Former FBI Hostage Negotiator and Author
The ability to negotiate is a necessary skill that goes with the territory of being an entrepreneur. Unfortunately, it doesn’t come naturally for...
Ego Authority Failure
A Gallup study found that 50 percent of resigning employees did so "to get away from their manager."
Never Split the Difference: Negotiating As If Your Life Depended On It©
Everything we’ve previously been taught about negotiation is wrong: you are not rational; there is no such thing as ‘fair’; compromise is the worst thing...
Powerful Negotiation Secret I Learned From A Drug Dealer | Chris Voss
Chris Voss talks about his childhood experiences, the power of curiosity, and 3 powerful negotiation tips on My Wakeup Call with Dr. Mark Goulston
#56 Chris Voss: How to earn what you're worth by nailing the negotiation conversation
In this episode, former FBI hostage negotiator Chris Voss takes Terry through his groundbreaking principles for preparing for any negotiation...
Flawless negotiation with Sandy Hein
Sandy dives deep into each aspect of negotiation through the lens of tactical empathy, providing us with a blueprint to influence the outcomes we desire....
Episode 151: Negotiate as if Your Life Depended on it With International Hostage Negotiator and Author Chris Voss
Join Dr. Patrick Leddin as he speaks with Chris Voss to learn how he challenged the status quo of thought leadership to develop a unique negotiation...
E61: Troy Smith On Upgrading Your Conversational Tactics
Troy sits down with Agency Freedom podcast host, James Jenkins, to discuss his practice with the Black Swan Group, negotiation tactics, and more!
Never Split the Difference with Chris Voss of The Black Swan Group
In this show, Chris Voss discusses never splitting the difference. Everything in life is a negotiation, but standing in front of a client makes it more...
Mastering the Art of Negotiation with Sandy Hein
A jam packed episode from Sandy Hein and Jane Bayler exploring how to master the art of negotiation.
Leading The Future of Work With Jacob Morgan
What does Chris take on ways to make negotiations smooth and error-free? Are there any critical points one should remember when negotiating in sales or in...
[S3E7] Never Split the Difference with Chris Voss
Chris Voss joins to discuss Never Split the Difference and how it came to be THE negotiation book.
678: Chris Voss | Hostage Negotiation Tactics for Everyday Life
What we discuss with Chris Voss: 💡 How you can be a more effective negotiator for anything by using the FBI’s own field-proven hostage negotiation...
FBI's Top Hostage Negotiator: The Art Of Negotiating To Get Whatever You Want: Chris Voss | E147
This episode is part of their USA series and includes a discussion of Chris' hostage negotiation background, the formation of Black Swan Group, and lots...
Mastering the Art of #Negotiation with Chris Voss | Spin It #Podcast
On this weeks episode, we’ll take an intimate look into the art of negotiation and its importance in the world of Entrepreneurship and Business. You’ll...
Master Difficult Conversations with Negotiator Brandon Voss
Brandon Voss sits down with Steal my Strategy host and CEO of Snappy Kraken, Robert Sofia to discuss the ways in which you can master difficult...
Episode 43: How to Have Hard Conversations and WIN w/ Hostage Negotiator Derek Gaunt
This show contains tactical, applicable methods to be better at having difficult conversations and saying “no.” He shares real stories and experiences of...
We Have a Meeting with Brandon Voss
In this Episode the lads dive into The Black Swan Methods they use on a daily basis and Brandon shares his tips for making them even better. If you're a...
Ego, Authority, Failure: Derek Gaunt
With plenty of cautionary tales about the damage that unchecked ego and authority can wreak in any organization, Ego, Authority, Failure, will help you...
Negotiating Like Your Life Depends On It with Chris Voss: Ep 83 | Win the Day with James Whittaker
In this episode, Chris speaks about: The most dramatic moments from his hostage negotiation career » How to get out of depression (and overcome regret) »...
Master the ART OF NEGOTIATION and WIN Any Exchange | Chris Voss
SHOW NOTES: 00:00 | Introduction 01:04 | When Lives Are On The Line 04:33 | The Dos Palmas Kidnappings 10:50 | Teaching Your Kids Resilience 18:36 | Dos...
Ep.542 ~ 1 Hour with The FBI’s Lead International Hostage Negotiator ~ Chris Voss
04:08 Who is Chris Voss? 06:27 When Did Chris Find His Passion In Negotiation? 07:51 How Chris Started To Volunteer In A Suicide Hotline 11:13 Most...
Former FBI negotiator Chris Voss to receive 2022 Notable Iowan Award at Hancher lecture
Former lead FBI negotiator Chris Voss talks with a Daily Iowan reporter in The Daily Iowan conference room on Tuesday, April 12 2022. Voss is giving a...
Top Tips for Negotiation & Persuasion from an FBI Hostage Negotiator | Derek Gaunt
In this episode, Derek teaches how to apply these same tactics and principles in everyday life and business. This will give all of you a massive edge over...
The Master Negotiator
Page 28-29 features an exclusive interview with Chris Voss and Global Citizen 60 by Global Citizen for their January/February edition.
How to become an excellent negotiator with Chris Voss
Hear how to become an excellent negotiator from the CEO of the World's Top Negotiation Coaching Firm.
Episode 23: Christopher Voss of The Black Swan Group
In this episode, Christian sits down with Christopher Voss, Founder & CEO of The Black Swan Group, the world’s #1 negotiation coach, and bestselling...
"F-Bomb" Fairness and How To Diffuse this Explosive in Real Estate
How is the concept of "fair" the "f-bomb" and what makes it so important in conversations/negotiations? What does your company say to those that retort,...
#144: The Art and Science Behind Negotiation with Chris Voss
In today’s episode, Chris shares his knowledge with the YAP podcast. He tells us about his journey from FBI agent to hostage negotiation and what specific...
Negotiating As If Your Life Depends on It with Chris Voss
In this episode, you'll hear some of his best stories from his days in the FBI and learn how he used simple questions, techniques, and mindset tricks to...
Derek Gaunt on why thinking like a hostage negotiator can help you have better conversations
Newton Talks is the management & consultancy podcast for curious mindset, on this particular episode w/Derek listeners can discover how to have better...
Negotiate Better Outcomes w/ Derek Gaunt
Mentioned in this Episode: Ego Authority Failure by Derek Gaunt Never Split the Difference by Chris Voss Time Codes: (3:14) - Derek’s background in law...
How to negotiate in property like a Voss!
In this episode we discuss the world renowned negotiation strategies from the book 'Never Split the Difference by Chris Voss' and how we as property...
Derek Gaunt Enabled Disabled
In this episode, Derek and I talk about leadership and negotiation. It always amazes me that so many people are still frozen in time when it comes to...
Trailblazer 09 | Chris Voss | FBI Master Negotiator
Today the best-selling author of Never Split the Difference is bringing his many years of high-stakes negotiations to global conversations including...
#116 The Art of Negotiation Chris Voss
In today's Episode, James and Chris talk about a Bank Robbery that happened at Chase Bank in New York. During the story of this robbery, Chris breaks down...
The Art of Negotiation & Why You Should NEVER Lie | Chris Voss
Chris has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these...
Chris Voss Interview: Live Hostage Negotiation Role Play
In this episode of the Impact School podcast, host Lauren Tickner interviews Chris Voss. Chris Voss is best known for his work as the lead hostage...
50. Chris Voss - FBI Hostage Negotiator and Author of Never Split The Difference
Being a negotiator for the FBI requires a very special set of skills and experience. And if you had the skills to deal with a hostage or crisis...
Navigating Difficult Conversations | Chris Voss, The Black Swan Group
Find out what it takes to win high-stakes negotiations and uncover tactics to help you get more of what you want in business and your career.
Brandon Voss—Negotiating When the Stakes Are High
What you will learn: How to establish common ground The accusations audit How to set the right expectations The power of silence It boils down to ego...
Chris Voss CEO and Founder of The Black Swan Group Ltd | THE JUNGLE #34
We speak with Chris about where leaders should start on their journey to become a better negotiator and how to practice and implement negotiation skills.
EP 30: Negotiate Like a Voss!
Join us for a discussion with Brandon Voss from The Black Swan Group and improve your emotional intelligence. Show highlights include: The...
Derek Gaunt On Hostage Negotiation Tactics For Business And Life, Managing Egos And Difficult Emotions
Why the counter-attack is the worst thing you can do…08:30 -The most challenging hostage situation in Derek’s career and more!
Negotiation Mastery with Chris Voss
Chris is an incredibly talented individual who has years of experience at the highest level making pressure filled negotiations with some of the biggest...
Use Emotional Currency, Not leverage | The Disruptors Network | Chris Voss, the FBI Negotiator
Welcome to the 1st episode of the Disruptors Network podcast. For our first episode, we have Chris Voss, CEO, and founder of @The Black Swan Group. Author...
Chris Voss: How to be a killer communicator
Chris Voss is former lead international kidnapping negotiator for the Federal Bureau of Investigation. Chris is current CEO of the Black Swan Group which...
#74 ex-F.B.I. hostage negotiator, WSJ Bestselling Author of Never Split The Difference, Chris Voss
Chris Voss is the author of Wall Street JournalBestselling book Never Split the Difference: Negotiating As If Your Life Depended On it. He was a former...
Leap Of Faith: Chris Voss Negotiate Like Your Life Depends On It
In this podcast, we discuss how ‘learning to negotiate like your life depended on it’ is a pivotal crux to the success of any deal. Life is FULL of...
#YAPLive: Negotiate Like A Boss With Chris Voss & Alex Carter
Join Hala for a Live Recorded Young and Profiting Episode with the world’s top negotiation experts as they discuss valuable tips and insights for...
Never Split The Difference I Chris Voss I Press 1 For Nick Podcast
Contents of this video include: How do you make your first impression count? What is the beauty of silence? What tactics should a Customer Service Rep use...
Hone Your Negotiation Skills With Derek Gaunt
In this episode, Jake and Gino talk with Derek Gaunt. Derek is a lecturer, author of Ego, Authority, Failure©, and trainer with 29 years of law...
Welcome To Your FIRST Day At Harvard! Join My Class & Learn How To Get The BEST Deal Every Time with Chris Voss Episode 113
Have you ever wondered what it was like to be in a Harvard class? Now you don’t have to! Get a behind the scenes look into my classroom and join in on...
SPI 481: How to Negotiate Like a PRO with FBI Negotiator Chris Voss
Chris Voss is the CEO of The Black Swan Group Ltd. and the author of Never Split the Difference — an amazing book on negotiation that I'd highly recommend...
Ep.503 Applying FBI Expert Negotiation Skills in Business Brandon Voss
Brandon is Black Swan’s thought leader with respect to the three main negotiator types: The Analyst, the Assertive and the Accommodator. Knowing these...
Derek Gaunt Hostage Negotiator, Trainer and Coach
Derek has trained throughout the US and around the world, instructing business organizations on how to apply hostage negotiation practices and principles...
Derek Gaunt How to Use Negotiation Tactics to Build Relationships
In this episode, Derek and Ron Lovett not only discussed the below 4 topics but also Ron opened up about some of his own challenges managing his emotions...
E102: Negotiation Boss, Brandon Voss!
Brandon Voss is the President of The Black Swan Group, and has been with the company since its founding. As much as his father, Christopher Voss, has been...
Chris Voss Negotiating As If Your Life Depended On It. The Wolf's Den E:105
In this episode of The Wolf's Den, Jordan Belfort joins forces with former FBI negotiator Chris Voss to tell his experiences in truly life-or-death...
Credit Card Issuers Holding You Hostage? Negotiation Tips from The Black Swan Group Can Pay Off
The same skills professionals use to take the next step in their careers or make great deals can also help people negotiate better outcomes with credit...
Negotiation, Entrepreneurial Mindset, and More with Brandon Voss from Black Swan Ltd
These conversations are with real people, unscripted and designed to pull tidbits of information from people who are grinding right now to get the most...
E19: It's ALL Communication. The Truth About Business & Negotiation - Brandon Voss
What do hostage negotiation and running a business have in common? Join us as Brandon Voss, son of “Never Split the Difference” author Chris Voss, dives...
Tension simmering at home? Defuse it by avoiding this 1 word
Tension simmering at home? Defuse it by avoiding this 1 word
Want to Get Free Travel Upgrades? A Famous FBI Hostage Negotiator Says Do These 5 Things
Sure, negotiating a hostage taker's surrender might be more impressive. But when are you ever going to have to do that?
Leading in the Virtual World
Wayne Gale has been listening to his favorite audiobook — Never Split the Difference by Chris Voss — because he wants to brush up on his skills in the...
Ex-FBI Hostage Negotiator Offers Tips for Dealing With Clients
Former FBI lead international kidnapping negotiator Chris Voss whose emotional intelligence on steroids' was key to his success' reveals how to uncover...
A Former F.B.I. Negotiator and His Tips for Travel
Chris Voss details how empathy, bargaining and other tactics can be applied to landing travel perks, avoiding travel penalties and more.
The 10 most popular classes to take from celebrities on MasterClass
To help you start out, we're breaking down the most popular courses right now, according to ratings and reviews.
Innovation Tech Talks 2: Breaking Down Social Media During This Pandemic
In this episode of Innovation Tech Talks, Editor-in-Chief Charles Warner talks with Chris Voss
Ex-FBI hostage negotiator: Why you should ditch an "assertive' voice and use this negotiation style instead
Voss says while he can't teach exactly the right thing to say in every situation, if you master the right tone when negotiating, everything will probably...
Guest opinion: Home schooling for the first time? These tips from an FBI negotiator might help
With schools closing due to the COVID-19 pandemic, countless parents have instantly become first-time homeschoolers. And for many, it's been far from easy.
An Ex-FBI Negotiator Used 2 Simple Questions to Sell to Shark Tank Investor Robert Herjavec
Next time you need to close a deal, try out this counterintuitive tip from negotiations expert Chris Voss. You'll discover the power of the word of 'no.'
Real Estate Negotiation: The 6 Biggest Mistakes Real Estate Agents Make
Time and time again, real estate agents are willing to spend countless hours chasing deals that will never happen.
Featured resources
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683: Why Expert Negotiators Love to Hear “No”
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Jocko Podcast
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