
Joan Cai
Joan Cai is a force to be reckoned with at The Black Swan Group.
As a Negotiation Instructor and Coach, she brings extensive
expertise and a relentless drive to her role. Joan’s entrepreneurial
journey kicked off in 2015 within the high-stakes world of medical
devices in Copenhagen and Xiamen. Her optimistic outlook and
strategic mindset ensure winners not only win but win big.
At The Black Swan Group, Joan doesn’t just teach negotiation—
she lives it. She’s in the trenches with you, providing real-time,
battle-tested strategies for your deals. With Joan in your corner,
you have a seasoned negotiator who’s been through the fire and
comes out stronger.
With the Black Swan Method™ and Joan’s real-world experience,
you’ll see what’s possible when you refuse to settle for
mediocrity. Learn the Black Swan Method™, practice it daily, and
watch as you create your own miracles.
Joan embodies what it means to break boundaries. She pushes
herself and those around her to aim higher, to strive for more,
and to achieve the extraordinary. Her commitment to excellence,
professionalism, and passion is second to none.
With the Black Swan Method™ and Joan’s real-world experience,
you’ll see what’s possible when you refuse to settle for
mediocrity. Learn the Black Swan Method™, practice it daily, and
watch as you create your own miracles.
In her downtime, Joan enjoys traveling, reading, cooking, and
gardening. She’s a firm believer in living a life full of joy and love.
Recently, Joan completed three triathlons, including the 51.50
Challenge and 70.3 Ironman, proving that she’s as tough mentally
as she is physically.
Questions for the coaches?
Have questions about training, speaking engagements, or coaching?
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Resources

Email Negotiation
How Not to Use Email (If You Care About Better Negotiations)

Negotiation Tactics
Effective Listening as a Lever for Power Dynamics

How to Negotiate
How I Negotiated Ice Cream Out of a “No Substitutions” Menu - A Lesson in Possibility

How to Negotiate
Bargaining vs. Negotiation: Why Good Negotiators Never Need to Bargain

Negotiation Training
Thou Shalt Not Split The Difference: 7 Reasons Why
