Tactical Empathy
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The Black Swan Group is very Excited to share....
the Chris Voss + Nick Nanton Documentary. Be the first to know what is happening. Learn the how Chris Voss became the number one FBI Hostage Negotiator. This documentary includes insight from Brandon Voss and Chris' previous mentors.
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Derek Gaunt is a lecturer, author of Ego, Authority, Failure©, and trainer with 29 years of law enforcement experience, 20 of which as a team member, leader and then commander of hostage negotiations teams in the Washington, DC metropolitan area. He is a hostage negotiation and incident command subject matter expert who frequently speaks at hostage negotiations and SWAT conferences across the country.
Sandy Hein is a Negotiation Instructor and Coach at The Black Swan Group who has been with the company since December 2011 and transitioned to a full-time role in July 2020.
Sandy began her career as a police officer in Alexandria, Virginia, and wore many hats during her 23-year stint there, including 10 years as a hostage negotiator.