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Overcome Weaknesses as a Negotiator: Assertive Personality
Communication Techniques

Overcome Weaknesses as a Negotiator: Assertive Personality

Whenever you find yourself at an impasse in a negotiation, you need to know how you got there. We need to admit that the approach we use to get...

Overcoming Weaknesses as a Negotiator: Analyst Personality
Negotiation Tactics

Overcoming Weaknesses as a Negotiator: Analyst Personality

Whenever we sit down at the table, we need to understand that the counterpart is not the same person as us. Assuming they think like you and share...

4 Tips for Jump-Starting Stalled Negotiations
Negotiation Tactics

4 Tips for Jump-Starting Stalled Negotiations

Even the best negotiators in the world hit an impasse now and again. Next time you find yourself in the middle of a stalled negotiation, lean on...

Sales and Negotiation Skills Training: High-Performing Mindset
Negotiation Tactics

Sales and Negotiation Skills Training: High-Performing Mindset

Many negotiators are stifled by what business coach Dan Sullivan calls the gap or fixed mindset. Conversely, the best negotiators in the world see...

4 Negotiation Skills All Professionals Should Have
Negotiation Tactics

4 Negotiation Skills All Professionals Should Have

No two negotiators are the same, but the world’s best negotiators share many similarities. They not only bring the right mindset to the table each...

3 Negotiation Exercises to Sharpen Your Skills
Negotiation Tactics

3 Negotiation Exercises to Sharpen Your Skills

The skills we teach at The Black Swan Group can help you transform your approach to negotiation. But, just like anything else, the skills are...

Does Eye Contact Help or Hurt a Negotiation?
Communication Techniques

Does Eye Contact Help or Hurt a Negotiation?

Eye contact can make or break a negotiation. Too much eye contact can make your counterpart very uncomfortable. If you are engaged in a conversation...

Why You Should Keep Your Counterpart Talking During a Negotiation
Improving Sales

Why You Should Keep Your Counterpart Talking During a Negotiation

At a core level, negotiation is a guided discovery process. That’s why you should always be curious in your negotiations. Otherwise, you can’t...

Why Explaining Too Early Is Hurting Your Closing Rate
Communication Techniques

Why Explaining Too Early Is Hurting Your Closing Rate

As Ronald Reagan once said: If you’re explaining, you’re losing. So if you’re constantly explaining at the negotiation table, your closing rate will...

3 Communication Skills to Close Deals Faster
Communication Techniques

3 Communication Skills to Close Deals Faster

The Black Swan Group has a saying: It’s not a sin to not get the deal, but it is a sin to take a long time to not get the deal. Next time you find...

5 Ways to Control Your Emotions During Negotiations
Communication Techniques

5 Ways to Control Your Emotions During Negotiations

Even the most talented negotiators struggle with their emotions from time to time. At the end of the day, emotions are one thing we can’t fully...

Communications Skills: Handling Objections
Communication Techniques

Communications Skills: Handling Objections

The best negotiators in the world are great at handling objections. When you find yourself operating in the world of high-stakes negotiations, it’s...

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Better listening. Better questions. Better outcomes.

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