Isaac R. Betancourt
Isaac is an 82nd Airborne Division war veteran and retired Arlington County Police Officer, where he served as a hostage negotiator for over 20 years.
Meet the Rest of the Team
CEO & Founder, Author
Chris has 24 years of FBI experience and was the former FBI Lead International Kidnapping Negotiator. Chris is the author of negotiation best-seller, “Never Split The Difference.”
Director of Training & Operations
Brandon is an expert trainer, coach and the thought leader behind negotiator personality types. In addition to leading up corporate training, Brandon manages the behind the scenes of the business.
Director of Events & Marketing
Maya has over 10 years of sales and marketing experience. She coordinates speaking at client events for the team and also is the hard work behind The Black Swan Group’s live seminars.
Expert Trainer & Coach
With 29 years of experience, Derek has commanded and trained police department hostage negotiation teams. An expert trainer and coach, Derek has trained across the US and around the world.