Negotiation Mastery Newsletter | The Black Swan Group

VIDEO  - Why “Yes” Is Killing Your Deals

Written by Chris Voss | October 16, 2017

Most people are addicted to the "Yes”momentum method and don't even realize it. This need for "yes" is killing your deals. If you're seeing that eventually your prospects drop-off or your clients are slipping away in the middle of the night, you need to rethink your communications with them. Learn 3 ways to avoid this in your conversations.

 

 

Strategies to avoid beating up people with "yes":

  1. Use No-Oriented Questions
  2. Focus on empathy and getting "That's Right" (NOT YOUR'RE RIGHT)
  3. Implement the Rule of 3