Is Logic Real?
We all like to think that we have a certain amount of logic, some more than others, especially when it comes to making decisions that have a serious...
Negotiation as Inception
Remember the movie Inception? Leonard DiCaprio plays Dom Cobb, a master thief who is tasked with planting an idea in CEO Robert Fischer’s mind. Cobb...
The Seduction of “You’re Right” in Negotiations
We probably love hearing “you’re right” more than we love hearing “yes” and “yes” has been described as the most beautiful word in any language. Yet...
At The Table
In every negotiation there is information that can only be obtained at the negotiation table, these bits of information will often change everything...
Sun Tzu Would Agree With Hillary
Last week, during a speech at Georgetown University, Secretary Hillary Clinton advocated, “…showing respect, even for one’s enemies. Trying to...
Ignore Human Nature at Your Peril
This phrase is one of the negotiation philosophies we live by at Black Swan. It is amazing how much you can get accomplished in any given...
An FBI Hostage Negotiator Teaches You – The “Chris” Price
As a hostage negotiator, I know that getting a hostage taker to use the hostage’s name humanizes the hostage and makes it less likely they will come...