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The Power of 'How Am I Supposed to Do That?' - A Negotiation Perspective
In the high-stakes world of hostage negotiation, words can mean the difference between life and death. During my years as the FBI's lead...
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How to Stop Negotiating With Yourself
The Black Swan skills are fascinating. Developing them each day keeps your mind nimble and your relationships bomb-proof. Some challenges help you...
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Unlocking Negotiation Success: Key Strategies for Prepping Like a Pro
Many of us believe we are proficient listeners. We lead successful lives, often attributing our communication skills to our achievements. However,...
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2 Skills You Can Use to Advocate for Yourself at the Doctor’s Office
When you’re in the middle of a crisis, especially a medical one, the Black Swan skills can help you advocate for yourself or the other person in your...
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This Secret Skill is How You Nail a Cold Call
Cold calling might be the most unpleasant part of working in sales. You have to somehow manage to charm a stranger into donating or buying a product...
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Are You The Favorite or The Fool?
A few years ago, I was coaching a real estate developer client ahead of an upcoming negotiation. His organization had been working on a prospect—a...
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3 Ways to Prepare for Challenging Negotiations
Some negotiations are harder than others. That’s just the way it is. When the stakes are highest, nobody rises to the occasion. Instead, we all fall...
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Using the C.A.V.I.AA.R™ Method to Prep for Negotiations
Any time you are about to sit down at the table when the stakes are highest, you’re under a lot of pressure. To get the outcomes you’re aiming for,...
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What Type of Negotiation Are You Walking Into?
At a high level, The Black Swan Group believes that all negotiations are the same. Whenever you find yourself in a negotiation, regardless of the...
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How to Separate Needs vs. Wants in a Negotiation
In every negotiation, each side has things they need to have and things they want to have.
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Dealing with a Cut-throat Negotiator
The Black Swan Method™ was originally designed for the cut-throat negotiator. Check out this quick clip to learn how to deal with these folks (and...
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How Negotiation Coaching Can Help You Get to the Next Level
You have read Never Split the Difference™. You have thoroughly researched The Black Swan Group. You have subscribed to our newsletter. You have found...