Corporate Training
Best for 20+ People
Keynotes and Speaking Engagements
Classes
Customized Coaching
Live Events
Who We Are
Our Difference
Learning Center
In the Media
Bookstore
What Type of Negotiation Are You Walking Into?
At a high level, The Black Swan Group believes that all negotiations are the same. Whenever you find yourself in a negotiation, regardless of the...
Negotiation Tips Post-Mortem: How to Identify Your Missteps
Here’s a negotiation tip: The world’s most effective negotiators understand that they can always sharpen their skills and improve, regardless of the...
Becoming a Master Negotiator: Trigger Kindness Moments Everyday
Want to become a master negotiator? Do these two things: Have a list of go-to phrases. Never be mean to someone who can hurt you by doing nothing....
Negotiation Tactics for Uncovering Black Swans in Conversations
Getting the negotiation outcomes you’re aiming for starts with uncovering the Black Swans in the deal. Simply put, Black Swans are the small, hidden...
How to Use Negotiation Tactics Over Chat Apps
Just because you can negotiate through chat apps and text messages doesn’t mean you should. Ultimately, every exchange you have over text should be...
Negotiation Tips: How to Negotiate with Coworkers, Colleagues, and Equals
The Black Swan Group often provides tips for negotiating with your direct reports and counterparts from other organizations. However, in this post,...
Real Estate Expert Negotiator: Which Goals Should You Pursue First?
When it comes to real estate negotiation—whether you’re representing a buyer or a seller—the first thing you want to do is understand what your...
Unlocking Negotiation Mastery: How the Black Swan Method + Continuous Improvement Make You Unstoppable
The Black Swan Method, born from Chris Voss’s decades of experience as an FBI hostage negotiator, is all about uncovering those hidden pieces of...
Let’s Put ‘Yes’ Out of Its Misery. ‘Yes’ Is Not Agreement.
At its very best, yes is only an aspiration, a hope. But hope is not a strategy, and aspiration is not agreement. Here’s why. When Never Split the...
How Social and Emotional Intelligence Leads to Strong Negotiation Skills
The best negotiators are all focused on the same thing: using Tactical Empathy™ to understand what is making their counterpart tick and influencing...
4 Ways Active Communication Can Lead to More Deals
Many humans have a hard time communicating clearly with other people. More often than not, we beat around the bush and talk in roundabout ways...
Negotiation Tactics and Leadership: Why the Two Work Together
Leaders are charged with promoting their organization’s mission and getting people to produce. To influence your direct reports to do what you want...