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From Hostage Negotiations to Happy Marriages: The Secret Communication Hack You Need
Let’s dive into one of my favorite topics—relationships. Whether it’s at home, at work, or somewhere in between, relationships are the foundation of...
Polite to Powerful: The Two-Millimeter Shift to Elevated Conversations
Tell me more… At first glance, the phrase “Tell me more” seems like an impactful and thoughtful statement. Often, it is used as a polite prompt to...
6 Powerful Strategies for Turning Disappointment Into Opportunity
Moving on from disappointment without burning bridges is a delicate balancing act. It requires self-awareness and the right communication techniques...
The #1 Thing That’s Killing Your Personal Relationships
Let’s experiment with something. Have you ever had this conversation with a loved one?
Why Using Accusations Audits® is Basically Magic (Especially with Family)
Although our clients are eager to learn the Black Swan skills and put them to use in business negotiations, many don’t think about how they can also...
Using Dynamic Silence™ to Improve Personal Relationships
One of our most effective negotiation skills, Dynamic Silence™, doesn’t even require you to talk.
Using the Quick 2+1™ in Your Personal Life
When you’re in a conversation and someone wants or needs something, you’re in the middle of a negotiation—even when you’re talking to a family member...
5 Negotiation Skills to Use in Every Personal Relationship
The skills we teach at The Black Swan Group are designed to help people like you achieve better business outcomes. But our clients can also use our...
The Most Underutilized Negotiation Skill
The first time I ever handled a hostage negotiation, the whole thing was over in five minutes. I thought that negotiation was easy and that I was a...
How to Negotiate with Someone You Care About
Maybe a parent is negotiating with their kid about whether they can use the car this weekend. Maybe you’re in a 10-year business partnership and have...
How to Negotiate With Loved Ones
No matter how skilled and practiced you are as a negotiator, when it comes to dealing with the people you love, it’s easy to get stuck. The same...
5 Tricks To Repair A Bad Business Relationship
The ability to repair suffering relationships is a vital business skill. Cultivating emotional intelligence and control will give you a competitive...