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The Power of 'How Am I Supposed to Do That?' - A Negotiation Perspective
In the high-stakes world of hostage negotiation, words can mean the difference between life and death. During my years as the FBI's lead...
How to Stop Negotiating With Yourself
The Black Swan skills are fascinating. Developing them each day keeps your mind nimble and your relationships bomb-proof. Some challenges help you...
Leadership: Challenges, Tactical Empathy®, and Avoiding Common Mistakes
Leadershipis inherently challenging. It demands not only the ability to guide but also to inspire others to collaborate and achieve a shared vision....
7 Ways Leaders Can Promote Communication at Any Organization
Any organization is only as strong as its ability to communicate. When an organization lacks strong communication, staying aligned and keeping...
4 Leadership Behaviors to Avoid
The Black Swan Group often talks about what you can do to become a more effective leader. But if your goal is reaching your full potential as a...
4 Characteristics Women with Good Leadership Skills Should Embrace
When it comes down to it, leadership is leadership, and all leaders should approach it the same way. And yet, women can have a difficult time as...
How to Deal with a Boss Who’s a Bully (and a Micromanager)
The secret to getting the upper hand in a negotiation is giving the other side the illusion of control. There is great power in deference, especially...
Negotiation Tactics and Leadership: Why the Two Work Together
Leaders are charged with promoting their organization’s mission and getting people to produce. To influence your direct reports to do what you want...
How to Demonstrate Leadership in a New Role
When they start new roles, some leaders feel tempted to institute changes right away to make an immediate impact. Unless it’s an emergency, there is...
5 Ways to Avoid Leadership Failure
Whereas the best leaders can help their teams unlock their full potential, those who fail at leadership doom their teams to suboptimal results, toxic...
5 Steps to Assess Your Leadership Skills
Many leaders get to the top, think they’ve made it, and stop trying to improve. The best leaders, on the other hand, understand that leadership is...
Communication Skills: How to Deliver Bad News
In an ideal world, everything would be rosy, and you’d never have to deliver bad news to your direct reports. But there comes a time when every...