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Overcoming Sales Objections Part 3: Decision-Maker and Trust-Related Sales Objections
Communication Techniques

Overcoming Sales Objections Part 3: Decision-Maker and Trust-Related Sales Objections

Handling objections related to decision-makers and trust is crucial for closing sales. The Black Swan Group’s approach focuses on understanding how...

Overcoming Sales Objections Part 2: Budget and Provider Objections
Communication Techniques

Overcoming Sales Objections Part 2: Budget and Provider Objections

Budget constraints and existing provider relationships are two of the most common objections faced by salespeople. These objections, often leave...

Negotiation Skills for Handling Sales Objections More Effectively
Communication Techniques

Negotiation Skills for Handling Sales Objections More Effectively

Handling sales objections effectively is crucial for any salesperson. Too often, objections are taken at face value, leading to missed opportunities...

7 Negotiation Tips for Closing Deals with New Vendors
Negotiation Tactics

7 Negotiation Tips for Closing Deals with New Vendors

Every high-performing salesperson is focused on the same thing: closing deals with new vendors as often as possible. For the most part, winning...

Why You Should Keep Your Counterpart Talking During a Negotiation
Improving Sales

Why You Should Keep Your Counterpart Talking During a Negotiation

At a core level, negotiation is a guided discovery process. That’s why you should always be curious in your negotiations. Otherwise, you can’t...

How to Improve Your Sales Performance with Thought-Shaping Questions
Improving Sales

How to Improve Your Sales Performance with Thought-Shaping Questions

A Thought-Shaping Question™ shapes your counterpart’s thoughts and makes them realize things they might not have thought of otherwise. They are...

4 Easy Tips to Increase Sales During Your Next Negotiation
Improving Sales

4 Easy Tips to Increase Sales During Your Next Negotiation

The best negotiators in the world are always trying to learn new skills and figure out what they can do to negotiate more effectively. Contrary to...

How to Improve Sales Skills by Making Connections
Improving Sales

How to Improve Sales Skills by Making Connections

When many people sit down at the table with potential clients, the obvious goal is to make a connection. A good connection can create a lasting...

3 Ways to Master Sales Negotiations
Improving Sales

3 Ways to Master Sales Negotiations

At Black Swan, we’re always working hard to help people like you become better negotiators. In my experience, reaching your full potential as a...

How Can Sales Negotiation Training Help My Team?
Improving Sales

How Can Sales Negotiation Training Help My Team?

No matter how effective your sales team is, it can always improve. If you’re on the fence about whether it’s worthwhile to invest in sales...

Sales Negotiation Strategies for Nonconfrontational Individuals
Improving Sales

Sales Negotiation Strategies for Nonconfrontational Individuals

Every now and again, the best negotiators find themselves sitting across the table from someone who is nonconfrontational. Because we are all so...

Infographic: How to Negotiate Through the Sales Process
Improving Sales

Infographic: How to Negotiate Through the Sales Process

A lot of salespeople go into meetings with potential buyers and spend their time trying to educate them about their products. But that’s awareness...

Harness the Power of Tactical Empathy®

Better listening. Better questions. Better outcomes.

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