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Getting You From Rapport To Influence
We have written about the importance of active listening to demonstrate empathy in order to establish a bond or rapport with the other side of a...
4 Steps to Consistent Negotiation Success
Voice Persistence Playfulness Practice
How to Deal with a Negotiator Who Lies
Ever wonder what's the best way to deal with a negotiator who lies? Focus on implementation. It’s actually pretty much that simple. It is one of the...
3 Ways to Negotiate Like a Pro
Traditionally speaking negotiation is seen as a focused comparison of ideas/results, which in my eyes is a sophisticated way of saying an argument...
2 Smart Tactics to Get You What You Want In A Negotiation
Nearly everyone shows up for a negotiation burning to have his or her say. You’ve thought about what you want and how you want to get it. You’ve...
How to Handle Difficult Conversations
Difficult conversations or manipulative tactics can be deal makers or deal breakers, depending on the stage of the negotiations, the relationships of...
4 Rock Star Secrets to Prepare to Crush the Killer Deal
The Black Swan Group law of success:
The Top Jedi Countermove to Test if Someone is Bluffing
We all have experienced the challenge of trying to figure out if our counterpart is serious, or is just taking a position to try to maneuver us. Do...
How to Deal with the World’s Toughest Negotiators
Kidnappers are the world’s toughest negotiators. From our perspective, kidnapping is a horrifying event but to a kidnapper, it is simply a...
3 Ways to Hone Your Negotiation Skills
Here are 3 ways to hone your negotiation skills.
4 Steps to Not Being Held Hostage by Your Cell Phone Company
Be empathic by showing gratitude and appreciation Make a focused comparison Ask a great “How?” question Use an effective pause
4 Hostage Negotiation Steps for “Hacking” Confrontation
Negotiation impasses and negotiation confrontations are very similar. In both instances, you need to create “space” to expand the negotiation to see...