Communication Techniques

What Is The Black Swan Group's Negotiation 9™ (N9™)?

The Black Swan Group’s Negotiation 9™ (N9™) are the nine skills that make it easy to achieve Tactical Empathy™ (TE™) —the best way to accomplish...

How to Negotiate

How to Prepare for a Virtual Job Interview

If we’ve learned one thing during COVID-19, it’s that it’s not that hard to maintain already-established relationships virtually. But what about...

How to Negotiate

How to Deal with Someone Who’s Using Black Swan Tactics on You

You enter a negotiation. What if there’s a Black Swan-trained ninja on the other side? In such a scenario, you’re most likely dealing with one of...

How to Negotiate

Negotiation Training: How To Make A Counter-Proposal?

This blog was originally published on 5/28/2018 and updated on 9/10/2020. When you’re responding to a counterproposal, you need to make sure you...

How to Negotiate

How to Practice Negotiation Skills by Yourself

How can you practice negotiation skills by yourself? Read on to learn how to build yourself into an elite negotiator using a technique great athletes...

How to Negotiate

How to Negotiate When the Decision Maker Isn't Present

Everyone wants to get to the decision maker (the DM). They’re the person we need to persuade to get what we want, after all. But the decision maker...

How to Negotiate

How to Make the Most of a Good Faith Negotiation

In a good faith negotiation, hope is high and relationships are great! What’s wrong with that? Hope is not a strategy. Keep reading to learn how to...

How to Negotiate

How to Negotiate with Difficult People

I’m on the wrong side of customs in Australia, and my bags are still inside. I’m not interested in getting stranded or missing my connection, and I’m...

How to Negotiate

Negotiation Skills Training: The Key to Disarming The Attack

This blog was originally published on 7/23/2018 and updated on 9/3/2020. When you go into a negotiation that is likely to be combative, there are...

How to Negotiate

3 Steps to See If You've Left Anything on the Table During a Negotiation

This blog was originally published on 10/26/2015 and updated on 8/27/2020. “How do I know whether I’ve gotten everything I could have out of a deal?”...

Crisis Negotiation

How to Win Negotiations Over Zoom

As more people are working from home, virtual conferences, meetings, and even negotiations have become a necessity. However, Zoom and other...

How to Negotiate

How to Negotiate with Procurement

Procurement is an entity that tends to strike fear into the hearts of most salespeople and many executives. Interestingly enough, that’s who the...