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Why You Need to Use No-Oriented Questions™ in a Negotiation
The goal of using No-Oriented Questions™ is to transition out of eliciting a yes response from your counterpart and try to get them to agree by...
How to Be More Persuasive Over Email
This blog was originally published on 10/29/2018 and updated on 8/20/2020. Most people have mixed feelings about email. On one hand, email allows us...
4 Key Components to a Successful Email
People often ask me if I have any tricks for negotiating over email. Here’s my first tip: Stop doing it. Every email exchange should be an attempt to...
Negotiation Tactics to Use Over Email, on the Phone, and Face to Face
Whenever you interact with someone—whether it’s over email, on the phone, or face to face—they tend to remember two things about your encounter: The...
How to Write a Salary Negotiation Email
You’ve landed a new job or been offered a promotion. Awesome. How do you get paid more? Use the following subject line and then follow The Black Swan...
How To Win With Email: 4 Rules For Success
The business world runs on email. In fact, studies have found that the average professional receives 121 emails every day. Winning with email starts...
How to Get a Refund with a Simple Email Mirror
The first two keys to effective emails are simple:
Sales Email Magic: The Guaranteed Way to Get a Response
If you’ve never had someone go dark on you over email, don’t bother reading this blog article.