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4 Steps to Consistent Negotiation Success
How to Negotiate

4 Steps to Consistent Negotiation Success

Voice Persistence Playfulness Practice

When It Goes Bad, It Goes Bad Quickly (Part 2)
Crisis Negotiation

When It Goes Bad, It Goes Bad Quickly (Part 2)

Let’s imagine for a moment that your team does not deploy negotiators on high-risk warrant service as was advocated in Part 1 of this series and the...

How to Deal with a Negotiator Who Lies
How to Negotiate

How to Deal with a Negotiator Who Lies

Ever wonder what's the best way to deal with a negotiator who lies? Focus on implementation. It’s actually pretty much that simple. It is one of the...

3 Ways to Negotiate Like a Pro
How to Negotiate

3 Ways to Negotiate Like a Pro

Traditionally speaking negotiation is seen as a focused comparison of ideas/results, which in my eyes is a sophisticated way of saying an argument...

Seducing The Long Term Relationship Into Success

Seducing The Long Term Relationship Into Success

The Gallup Organization tells us we don’t remember things the way they happen, we remember how it ends and the most intense moment. Our brothers and...

When It Goes Bad, It Goes Bad Quickly (Part 1)
Crisis Negotiation

When It Goes Bad, It Goes Bad Quickly (Part 1)

Sunrise is about an hour away. SWAT has silently contained the target location. Their stack is at the front door, ready to execute a “no-knock”, high...

2 Smart Tactics to Get You What You Want In A Negotiation
How to Negotiate

2 Smart Tactics to Get You What You Want In A Negotiation

Nearly everyone shows up for a negotiation burning to have his or her say. You’ve thought about what you want and how you want to get it. You’ve...

How to Handle Difficult Conversations
How to Negotiate

How to Handle Difficult Conversations

Difficult conversations or manipulative tactics can be deal makers or deal breakers, depending on the stage of the negotiations, the relationships of...

4 Rock Star Secrets to Prepare to Crush the Killer Deal
How to Negotiate

4 Rock Star Secrets to Prepare to Crush the Killer Deal

The Black Swan Group law of success:

4 Most Emotional Terms in Negotiation

4 Most Emotional Terms in Negotiation

The Top Jedi Countermove to Test if Someone is Bluffing
How to Negotiate

The Top Jedi Countermove to Test if Someone is Bluffing

We all have experienced the challenge of trying to figure out if our counterpart is serious, or is just taking a position to try to maneuver us. Do...

The Power of the Label
Negotiation Tactics

The Power of the Label

At a conference last week I was extolling the value of the label among other active listening skills. The next morning a participant told me he had...

Harness the Power of Tactical Empathy®

Better listening. Better questions. Better outcomes.

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