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2 Smart Tactics to Get You What You Want In A Negotiation
How to Negotiate

2 Smart Tactics to Get You What You Want In A Negotiation

Nearly everyone shows up for a negotiation burning to have his or her say. You’ve thought about what you want and how you want to get it. You’ve...

How to Handle Difficult Conversations
How to Negotiate

How to Handle Difficult Conversations

Difficult conversations or manipulative tactics can be deal makers or deal breakers, depending on the stage of the negotiations, the relationships of...

4 Rock Star Secrets to Prepare to Crush the Killer Deal
How to Negotiate

4 Rock Star Secrets to Prepare to Crush the Killer Deal

The Black Swan Group law of success:

4 Most Emotional Terms in Negotiation

4 Most Emotional Terms in Negotiation

The Top Jedi Countermove to Test if Someone is Bluffing
How to Negotiate

The Top Jedi Countermove to Test if Someone is Bluffing

We all have experienced the challenge of trying to figure out if our counterpart is serious, or is just taking a position to try to maneuver us. Do...

The Power of the Label
Negotiation Tactics

The Power of the Label

At a conference last week I was extolling the value of the label among other active listening skills. The next morning a participant told me he had...

Negotiation as Inception
Preparing to Negotiate

Negotiation as Inception

Remember the movie Inception? Leonard DiCaprio plays Dom Cobb, a master thief who is tasked with planting an idea in CEO Robert Fischer’s mind. Cobb...

How to Deal with the World’s Toughest Negotiators
How to Negotiate

How to Deal with the World’s Toughest Negotiators

Kidnappers are the world’s toughest negotiators. From our perspective, kidnapping is a horrifying event but to a kidnapper, it is simply a...

The Seduction of “You’re Right” in Negotiations
Preparing to Negotiate

The Seduction of “You’re Right” in Negotiations

We probably love hearing “you’re right” more than we love hearing “yes” and “yes” has been described as the most beautiful word in any language. Yet...

3 Ways to Hone Your Negotiation Skills
How to Negotiate

3 Ways to Hone Your Negotiation Skills

Here are 3 ways to hone your negotiation skills.

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How to Negotiate

4 Steps to Not Being Held Hostage by Your Cell Phone Company

Be empathic by showing gratitude and appreciation Make a focused comparison Ask a great “How?” question Use an effective pause

The Top 4 Tips for Negotiating a Better Salary
Salary Negotiation

The Top 4 Tips for Negotiating a Better Salary

Every MBA class I lecture to, I tell them my first objective is to single-handedly raise the ranking of their school. One of the critical factors in...

Harness the Power of Tactical Empathy®

Better listening. Better questions. Better outcomes.

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