Crisis Negotiation

Negotiating When They Are Not Talking

Sam Felder (not his real name) had barricaded himself in his home. Suffering from hellacious migraines and post-traumatic stress, he told his wife he...

How to Negotiate

3 Ways To Find The Space Between "Yes" & "No"

In a Q & A session I did for the internet based forum Quora: I answered the question “What’s the worst mistake you can make in salary negotiations?”...

Negotiation Mistakes

The Problem with "Tell Me More"

Whether or not you realize it we have all used “tell me more” when questioning someone about a topic we want to know more about. More often than not...

How to Negotiate

3 Simple Yet Dangerously Effective Tips to Gain The Edge in Negotiations

“The most dangerous negotiation is the one you don’t know you’re in.” What does that mean and how can I use it? It means the truly dangerous...

How to Negotiate

3 Insider Keys to "How to Spot A Liar"

I taped a video for Business Insider entitled “How To Spot A Liar”. Here are some insider keys to getting more out of this video.

Preparing to Negotiate

Methods of Persuasion: The Most Important Negotiation Phrase To Master

One of the most effective methods of persuasion is learning how to say "no". Master this skill to find more success and avoid killing your deals.

How to Negotiate

Better Than Why...What Makes You Ask?

People will always ask you questions in a negotiation. When it is important to find out the reasoning for their question asking "Why" or flat out...

How to Negotiate

The #1 Tactic For Negotiating With Someone More Powerful Than You

It’s how I gained the upper hand on international kidnappers.

Negotiation Mistakes

5 Things Doing The Most Damage to Your Negotiating Ability

#1 – Becoming the hostage of “yes” “Yes” is not the path to “Yes.”

Negotiation Mistakes

3 Phrases You Need to Eliminate from Your Negotiations

Increase your communication success by eliminating these 3 bad communication habits that naturally trigger a negative human response. “Ignore human...

Negotiation Tactics

9 Field-Tested, No-Fail Strategies to Use in Your Next Negotiation

These 9 negotiation strategies for success are based on my upcoming book Never Split the Difference: Negotiating As If Your Life Depended.

How to Negotiate

How to Turn Confrontation Into Partnership Like Taylor Swift

The most dangerous negotiation is the one you don’t know you’re in. Last June, Taylor Swift wrote one of the most elegant confrontations in the...