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9 Field-Tested, No-Fail Strategies to Use in Your Next Negotiation
Negotiation Tactics

9 Field-Tested, No-Fail Strategies to Use in Your Next Negotiation

These 9 negotiation strategies for success are based on my upcoming book Never Split the Difference: Negotiating As If Your Life Depended.

How to Turn Confrontation Into Partnership Like Taylor Swift
How to Negotiate

How to Turn Confrontation Into Partnership Like Taylor Swift

The most dangerous negotiation is the one you don’t know you’re in. Last June, Taylor Swift wrote one of the most elegant confrontations in the...

4 Shocking Signs You Need Negotiation Training
Negotiation Training

4 Shocking Signs You Need Negotiation Training

Many people think they can already negotiate. Maybe you have gotten over on a car salesman. Maybe you or someone you work with consistently makes...

The #1 Way to Know If Their Price Is Soft
Negotiation Tactics

The #1 Way to Know If Their Price Is Soft

They’re selling. As soon as someone starts selling, you know their price is soft.

Establish Your Kill Line
Crisis Negotiation

Establish Your Kill Line

A woman calls 911, hysterical. She tells the call taker that her boyfriend, a military vet, is despondent and threatening to commit suicide by way of...

Announcing Never Split the Difference & How You Can Help
Negotiation Training

Announcing Never Split the Difference & How You Can Help

As you know, if you are receiving our newsletter, May 17th is the publication date for “Never Split The Difference - Negotiating As If Your Life...

The Top Negotiation Tip From the #1 Trial Attorney in LA
Negotiation Tactics

The Top Negotiation Tip From the #1 Trial Attorney in LA

“Is it better to be liked or respected at work?” This was the question posed in an article aimed at women I came across last November. This is...

Unsophisticated Negotiation: Taking the Hard Line
Preparing to Negotiate

Unsophisticated Negotiation: Taking the Hard Line

A common misconception about negotiation is that the best course of action is to take a hard line with someone. Use logic to express that what you...

The Top Preparation Habit of Highly Successful Negotiators
Preparing to Negotiate

The Top Preparation Habit of Highly Successful Negotiators

I was rehearsing an anticipated negotiation in my head. This interaction would be with someone I’ve let get under my skin. This bothers me in a...

He Issued A Demand or Deadline, Now What?
Crisis Negotiation

He Issued A Demand or Deadline, Now What?

“We want four million dollars, forty 1,000-year-old ginseng roots, a 50-troop military helicopter, to take us to Thailand…and four bullet-proof...

3 Ways to Train Yourself to be the Best Negotiator
Negotiation Training

3 Ways to Train Yourself to be the Best Negotiator

If you have a competitive side you understand what it means to work at constantly improving. The best business people are always striving to be...

The Key to Dealing with A Negotiator Who Lies
How to Negotiate

The Key to Dealing with A Negotiator Who Lies

The most common lie in a negotiation? “Yes”. As in “Yes, we’ll do it” or “Yes, that’s true” or “Yes, I’m interested”.

Harness the Power of Tactical Empathy®

Better listening. Better questions. Better outcomes.

Questions? We're here to help.