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The Top Preparation Habit of Highly Successful Negotiators
Preparing to Negotiate

The Top Preparation Habit of Highly Successful Negotiators

I was rehearsing an anticipated negotiation in my head. This interaction would be with someone I’ve let get under my skin. This bothers me in a...

He Issued A Demand or Deadline, Now What?
Crisis Negotiation

He Issued A Demand or Deadline, Now What?

“We want four million dollars, forty 1,000-year-old ginseng roots, a 50-troop military helicopter, to take us to Thailand…and four bullet-proof...

3 Ways to Train Yourself to be the Best Negotiator
Negotiation Training

3 Ways to Train Yourself to be the Best Negotiator

If you have a competitive side you understand what it means to work at constantly improving. The best business people are always striving to be...

The Key to Dealing with A Negotiator Who Lies
How to Negotiate

The Key to Dealing with A Negotiator Who Lies

The most common lie in a negotiation? “Yes”. As in “Yes, we’ll do it” or “Yes, that’s true” or “Yes, I’m interested”.

The Insider's Secret to Relationship Success is the Best Negotiation Advice
How to Negotiate

The Insider's Secret to Relationship Success is the Best Negotiation Advice

Matt Jacobson, Facebook’s head of market development, recently gave a piece of advice for relationship success that likewise is fundamental to the...

Negotiation Training: Look What You Made Me Do
Crisis Negotiation

Negotiation Training: Look What You Made Me Do

Jerry was a fifty-seven year-old male who doused himself with gasoline and was in possession of a handgun, threatening to commit suicide. This was...

Negotiation Structure Dictates Negotiated Outcomes
Preparing to Negotiate

Negotiation Structure Dictates Negotiated Outcomes

There is a general principle that structure dictates outcomes. This is seemingly a very simple idea. While clichés like this one can be very helpful,...

Just Talk To Him
Communication Techniques

Just Talk To Him

MOREPIES. It’s the acronym developed by the Crisis Negotiations Unit of the FBI in order to help negotiators remember the eight skills in the Active...

The Key to Negotiating Thanksgiving With Your Family
Negotiation and Personal Relationships

The Key to Negotiating Thanksgiving With Your Family

Eric Barker wrote in his blog “Barking Up The Wrong Tree” that gratitude is the tactical nuke of emotions. That when you bring yourself to feel it,...

Negotiation Skills Training: 4 Steps to Establish Control
Negotiation Tactics

Negotiation Skills Training: 4 Steps to Establish Control

The secret to gaining the upper hand in negotiation is to give the other side the illusion of control. If knowledge is power, what you really want to...

It's All Fun And Games, Until Someone Gets Hurt
Crisis Negotiation

It's All Fun And Games, Until Someone Gets Hurt

In the late 1980’s, several deaths of mentally ill persons attributed to the Memphis Police Department (MPD) resulted in a change in tactics for how...

Is Logic Real?
Preparing to Negotiate

Is Logic Real?

We all like to think that we have a certain amount of logic, some more than others, especially when it comes to making decisions that have a serious...

Harness the Power of Tactical Empathy®

Better listening. Better questions. Better outcomes.

Questions? We're here to help.