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How to Get The Upper Hand In Any 'Take It Or Leave It' Offer
A “take it or leave it offer” signals a great deal of insecurity on the part of the other side. If they weren’t afraid to negotiate, they would....
What Makes You Think Your "Yes" Is Real?
Yes is a very tricky concept, especially when put it into the negotiation context. First of all, there are 3 types of “yes” – Confirmation,...
How to Identify Leverage In A Negotiation
Last week, I answered questions via a Quora session. One of the great questions I was asked was: What ways do people signal weakness or strength...
Are You Underperforming As A Listener?
Most people who think they are good listeners underperform. There is some research that suggests they do so by as much as 60%. This overconfidence...
The 5 Critical Moments in a Negotiator’s Journey to Excellence
Do you want to make the transition to being an excellent negotiator? No matter where you are on the journey, here are 5 critical steps that you'll...
The Alternative to 'Tell Me More'
My last article in The Edge called “The Problem with Tell Me More” left a few people asking “What do you say instead?”. This article is meant to give...
Negotiating When They Are Not Talking
Sam Felder (not his real name) had barricaded himself in his home. Suffering from hellacious migraines and post-traumatic stress, he told his wife he...
3 Ways To Find The Space Between "Yes" & "No"
In a Q & A session I did for the internet based forum Quora: I answered the question “What’s the worst mistake you can make in salary negotiations?”...
The Problem with "Tell Me More"
Whether or not you realize it we have all used “tell me more” when questioning someone about a topic we want to know more about. More often than not...
3 Simple Yet Dangerously Effective Tips to Gain The Edge in Negotiations
“The most dangerous negotiation is the one you don’t know you’re in.” What does that mean and how can I use it? It means the truly dangerous...
3 Insider Keys to "How to Spot A Liar"
I taped a video for Business Insider entitled “How To Spot A Liar”. Here are some insider keys to getting more out of this video.
Methods of Persuasion: The Most Important Negotiation Phrase To Master
One of the most effective methods of persuasion is learning how to say "no". Master this skill to find more success and avoid killing your deals.