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Why Assumptions Should Be A Hypothesis
Preparing to Negotiate

Why Assumptions Should Be A Hypothesis

One of the biggest problems we see in negotiation begins during the process of preparation. Of course we all know preparation is important but “how...

The 1st Deadly Sin of Negotiation and How to Defeat It
How to Negotiate

The 1st Deadly Sin of Negotiation and How to Defeat It

The #1 Sin - The Lust for “Yes” Lust. One of the 7 deadly sins of life and the first Deadly Sin of Negotiation. It’s a powerful poison for a reason....

How to Get The Upper Hand In Any
How to Negotiate

How to Get The Upper Hand In Any "Take It Or Leave It" Offer

A “take it or leave it offer” signals a great deal of insecurity on the part of the other side. If they weren’t afraid to negotiate, they would....

What Makes You Think Your
Preparing to Negotiate

What Makes You Think Your "Yes" Is Real?

Yes is a very tricky concept, especially when put it into the negotiation context. First of all, there are 3 types of “yes” – Confirmation,...

How to Identify Leverage In A Negotiation
How to Negotiate

How to Identify Leverage In A Negotiation

Last week, I answered questions via a Quora session. One of the great questions I was asked was: What ways do people signal weakness or strength...

Are You Underperforming As A Listener?
Communication Techniques

Are You Underperforming As A Listener?

Most people who think they are good listeners underperform. There is some research that suggests they do so by as much as 60%. This overconfidence...

The 5 Critical Moments in a Negotiator’s Journey to Excellence
Negotiation Training

The 5 Critical Moments in a Negotiator’s Journey to Excellence

Do you want to make the transition to being an excellent negotiator? No matter where you are on the journey, here are 5 critical steps that you'll...

The Alternative to
Negotiation Tactics

The Alternative to "Tell Me More"

My last article in The Edge called “The Problem with Tell Me More” left a few people asking “What do you say instead?”. This article is meant to give...

Negotiating When They Are Not Talking
Crisis Negotiation

Negotiating When They Are Not Talking

Sam Felder (not his real name) had barricaded himself in his home. Suffering from hellacious migraines and post-traumatic stress, he told his wife he...

3 Ways To Find The Space Between
How to Negotiate

3 Ways To Find The Space Between "Yes" & "No"

In a Q & A session I did for the internet based forum Quora: I answered the question “What’s the worst mistake you can make in salary negotiations?”...

The Problem with
Negotiation Mistakes

The Problem with "Tell Me More"

Whether or not you realize it we have all used “tell me more” when questioning someone about a topic we want to know more about. More often than not...

3 Simple Yet Dangerously Effective Tips to Gain The Edge in Negotiations
How to Negotiate

3 Simple Yet Dangerously Effective Tips to Gain The Edge in Negotiations

“The most dangerous negotiation is the one you don’t know you’re in.” What does that mean and how can I use it? It means the truly dangerous...

Harness the Power of Tactical Empathy®

Better listening. Better questions. Better outcomes.

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