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Mastering the Art of First and Last Impressions

Mastering the Art of First and Last Impressions

Although first impressions don’t always stick, they do inform how much time, attention, and trust you earn right off the bat. On average, first...

7 Negotiation Techniques for Introverts
Negotiation Tactics

7 Negotiation Techniques for Introverts

If you’re not outgoing, then the thought of initiating a negotiation and stepping out of your comfort zone can feel especially uncomfortable. Below,...

The 5 New Rules for Winning Negotiations
Preparing to Negotiate

The 5 New Rules for Winning Negotiations

Who knew hostage negotiation actually uses the same principles that apply to all negotiations?! Hostage negotiation started in the 1970s, before...

3 Scenarios to Practice Your Negotiation Skills
Preparing to Negotiate

3 Scenarios to Practice Your Negotiation Skills

There’s one commonality that all effective negotiators share: they consciously make the decision to negotiate in their daily lives. It may sound...

4 Steps to Gaining the Upper Hand in a Negotiation
Preparing to Negotiate

4 Steps to Gaining the Upper Hand in a Negotiation

The secret to gaining the upper hand in a negotiation is to give the other party the illusion of control. But how do you flip the control dynamic on...

Why Compromise is the Enemy of Agreement
Preparing to Negotiate

Why Compromise is the Enemy of Agreement

We’ve all heard the old adage that “compromise is the secret to a good marriage.” It’s not uncommon to hear compromise linked to things like love and...

How to Negotiate With Loved Ones
Negotiation and Personal Relationships

How to Negotiate With Loved Ones

No matter how skilled and practiced you are as a negotiator, when it comes to dealing with the people you love, it’s easy to get stuck. The same...

5 Elements of Emotional Intelligence to Use During Negotiation
Negotiation Tactics

5 Elements of Emotional Intelligence to Use During Negotiation

As former FBI negotiators and professional negotiation coaches, we spend a lot of time thinking and talking about emotional intelligence (EQ)....

4 Ways to Keep Your Sales Team from Offering Discounts
Improving Sales

4 Ways to Keep Your Sales Team from Offering Discounts

There’s no denying that sales is a high-pressure, high-stakes game. When you close a big deal, you feel on top of the world. When you lose one, it’s...

How to Negotiate Your Way into a Job: 4 Tips to Nail Your Next Interview
How to Negotiate

How to Negotiate Your Way into a Job: 4 Tips to Nail Your Next Interview

Job hopping can be a slog, but it’s also one of the most effective ways to move up and earn more. The average person will change jobs around 12 times...

5 Tricks To Repair A Bad Business Relationship
How to Negotiate

5 Tricks To Repair A Bad Business Relationship

The ability to repair suffering relationships is a vital business skill. Cultivating emotional intelligence and control will give you a competitive...

Five Key Components of Effective Negotiation
Preparing to Negotiate

Five Key Components of Effective Negotiation

No matter the context or the stakes, every effective negotiation strategy relies on these five factors. Are you effectively using all five?

Harness the Power of Tactical Empathy®

Better listening. Better questions. Better outcomes.

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