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The 4 Defining Characteristics of Effective Leadership
Leadership Skills

The 4 Defining Characteristics of Effective Leadership

Anyone can be a leader. But not every leader is an effective one. Great organizations are built on the backs of effective leadership. That’s because...

Leadership Behaviors That the Experts Swear By
Leadership Skills

Leadership Behaviors That the Experts Swear By

Employees don’t quit because they hate their jobs. In large part, they quit because they hate their managers. On the flip side, great managers have...

What's the Deal with Anchoring in Negotiation?
Preparing to Negotiate

What's the Deal with Anchoring in Negotiation?

Anchoring, or establishing a reference point in a negotiation, is a technique that can help you get the best deals. But it doesn’t always work that...

Why Logrolling Negotiation Is Garbage (And What to Do About It)
Preparing to Negotiate

Why Logrolling Negotiation Is Garbage (And What to Do About It)

There are four reasons that logrolling negotiation—a negotiation strategy that’s solely based on making trade-offs—is garbage It’s a compromise. It’s...

What to Do If You Are Stuck in a Bad Faith Negotiation
How to Negotiate

What to Do If You Are Stuck in a Bad Faith Negotiation

The most dangerous negotiation is the one you don’t know you’re in.

What Does a
Preparing to Negotiate

What Does a "Collaborative Negotiation" Look Like?

How do you set a tone of collaboration that sticks—especially with someone that sees the negotiation as win-lose, and they want you to lose? It’s...

The Simple Negotiation Exercise You Can Try Today
Negotiation Training

The Simple Negotiation Exercise You Can Try Today

The most dangerous negotiation is the one you don’t know you’re in. Luckily, there’s an easy way to become aware of this: If the words I want or I...

How Leadership Failure Looks Differently Than You Think
Leadership Skills

How Leadership Failure Looks Differently Than You Think

To many, leadership failure looks like a toxic boss scolding their employees and causing a mass exodus. But true leadership failure comes in other...

How Expert Negotiators Use “No” to Close

How Expert Negotiators Use “No” to Close

Yes is a useless word. When anything is really important, we don’t even bother with yes. It’s B.S. anyway and almost always fake. When it’s important...

5 Commonly Overlooked Characteristics of Effective Leadership
Leadership Skills

5 Commonly Overlooked Characteristics of Effective Leadership

Leaders have the power to make or break a company.

Influencing with Tactical Empathy: A Glimpse into our Negotiation Seminars
Negotiation Tactics

Influencing with Tactical Empathy: A Glimpse into our Negotiation Seminars

You’ve read the book. You keep tabs on our blog. Now, in an effort to sharpen your negotiation skills even further, you’re thinking about attending...

How to Use the Key to Tactical Empathy
How to Negotiate

How to Use the Key to Tactical Empathy

Everyone who grasps the importance of that’s right is making incredible breakthroughs in their negotiations. They are killing it. And you will, too....

Harness the Power of Tactical Empathy®

Better listening. Better questions. Better outcomes.

Questions? We're here to help.