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How Are Negotiation and Interpersonal Communication Related?
Communication Techniques

How Are Negotiation and Interpersonal Communication Related?

You might be the best negotiator in the world. But if you don’t know how to deal with people and treat them with respect, you won’t get the results...

How to Practice Negotiation Skills by Yourself
How to Negotiate

How to Practice Negotiation Skills by Yourself

How can you practice negotiation skills by yourself? Read on to learn how to build yourself into an elite negotiator using a technique great athletes...

How to Negotiate When the Decision Maker Isn't Present
How to Negotiate

How to Negotiate When the Decision Maker Isn't Present

Everyone wants to get to the decision maker (the DM). They’re the person we need to persuade to get what we want, after all. But the decision maker...

Infographic: 7 Characteristics of Effective Leadership
Leadership Skills

Infographic: 7 Characteristics of Effective Leadership

Most of us have either been there ourselves or have heard someone else say some form of the following: “The job was great, but I couldn’t work for my...

How to Make the Most of a Good Faith Negotiation
How to Negotiate

How to Make the Most of a Good Faith Negotiation

In a good faith negotiation, hope is high and relationships are great! What’s wrong with that? Hope is not a strategy. Keep reading to learn how to...

How to Negotiate with Difficult People
How to Negotiate

How to Negotiate with Difficult People

I’m on the wrong side of customs in Australia, and my bags are still inside. I’m not interested in getting stranded or missing my connection, and I’m...

3 Things We've Learned About Negotiation During COVID-19
Crisis Negotiation

3 Things We've Learned About Negotiation During COVID-19

We’ve all learned many things due to the COVID-19 pandemic. Over the past few months, we’ve even learned three new things about negotiation: You will...

3 Guaranteed Ways to Increase Your Communication Success
Communication Techniques

3 Guaranteed Ways to Increase Your Communication Success

This blog was originally published on 11/23/2015 and updated on 9/10/2020. Everyone is always looking to increase their chances of success. It’s...

5 Reasons Fear-Based Leadership Is Ineffective
Leadership Skills

5 Reasons Fear-Based Leadership Is Ineffective

Show me a leader who uses fear to get the troops in line, and I’ll show you a toxic environment. Unfortunately, far too many leaders use fear to get...

Negotiation Skills Training: The Key to Disarming The Attack
How to Negotiate

Negotiation Skills Training: The Key to Disarming The Attack

This blog was originally published on 7/23/2018 and updated on 9/3/2020. When you go into a negotiation that is likely to be combative, there are...

The Three Types of Yeses You’ll Hear During a Negotiation
Negotiation Training

The Three Types of Yeses You’ll Hear During a Negotiation

In the world of negotiation, the word yes doesn’t always mean the same thing. At The Black Swan Group, we teach that there are three different types...

3 Steps to See If You've Left Anything on the Table During a Negotiation
How to Negotiate

3 Steps to See If You've Left Anything on the Table During a Negotiation

This blog was originally published on 10/26/2015 and updated on 8/27/2020. “How do I know whether I’ve gotten everything I could have out of a deal?”...

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Better listening. Better questions. Better outcomes.

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