Corporate Training
Best for 20+ People
Keynotes and Speaking Engagements
Classes
Customized Coaching
Live Events
Who We Are
Our Difference
Learning Center
In the Media
Bookstore
How to Prepare for a Virtual Job Interview
If we’ve learned one thing during COVID-19, it’s that it’s not that hard to maintain already-established relationships virtually. But what about...
Leadership Training: How to Confront a Fellow Leader
Maybe you keep hearing grumblings about how a leader at the company is demoralizing their direct reports. Maybe you keep hearing about a manager who...
3 Ways You’re Stacking The Odds Against Yourself in Negotiations
At Black Swan, we teach our clients all sorts of tactics they can employ to achieve better outcomes in their personal and professional lives. For the...
How to Deal with Someone Who’s Using Black Swan Tactics on You
You enter a negotiation. What if there’s a Black Swan-trained ninja on the other side? In such a scenario, you’re most likely dealing with one of...
How Negotiation Coaching Can Help You Get to the Next Level
You have read Never Split the Difference™. You have thoroughly researched The Black Swan Group. You have subscribed to our newsletter. You have found...
Seven Seconds: How to Crush Your First Impression
This blog was originally published on 11/26/2018 and updated on 10/22/2020. Seven seconds. That’s all the time you have to make a first impression,...
Negotiation Training: How To Make A Counter-Proposal?
This blog was originally published on 5/28/2018 and updated on 9/10/2020. When you’re responding to a counterproposal, you need to make sure you...
How Are Negotiation and Interpersonal Communication Related?
You might be the best negotiator in the world. But if you don’t know how to deal with people and treat them with respect, you won’t get the results...
How to Practice Negotiation Skills by Yourself
How can you practice negotiation skills by yourself? Read on to learn how to build yourself into an elite negotiator using a technique great athletes...
How to Negotiate When the Decision Maker Isn't Present
Everyone wants to get to the decision maker (the DM). They’re the person we need to persuade to get what we want, after all. But the decision maker...
Infographic: 7 Characteristics of Effective Leadership
Most of us have either been there ourselves or have heard someone else say some form of the following: “The job was great, but I couldn’t work for my...
How to Make the Most of a Good Faith Negotiation
In a good faith negotiation, hope is high and relationships are great! What’s wrong with that? Hope is not a strategy. Keep reading to learn how to...