Corporate Training
Best for 20+ People
Keynotes and Speaking Engagements
Classes
Customized Coaching
Live Events
Who We Are
Our Difference
Learning Center
In the Media
Bookstore
Negotiation Tactics That Every Woman Should Use
Women and men are treated differently in the workplace. That’s just the way it is. Over the years, The Black Swan Group has found that women have...
The Conflict Resolution Strategies That Will Save Your Relationships
To get your point across AND save your relationships, implement this mechanism when you’re in a disagreement: “Before I disagree, let me make sure I...
3 Sales Negotiation Tips for Women
When a woman sits down at the negotiating table, her counterpart may harbor a number of preconceived notions about her, sometimes consciously but...
How to Build Rapport Quickly in Any Situation
At the end of the day, people like doing business with people they like. This is why it’s so important to build rapport as quickly as you can...
How to Approach Difficult Conversations with Co-workers
Though I’ve retired from active duty, I’m still a reserve deputy in my local county. Recently, a new assistant chief came into the department and...
Price Negotiation: How to Get the Best Deal Every Time
Whether someone is buying a new car or making a multi-million dollar business deal, who wants to pay a single penny more than they absolutely need...
Why the Best Question Is the One You Never Ask
Questions are universally known as necessary mechanisms to gather information from another party. Although this still rings true to a certain extent,...
Infographic: The Black Swan Group's Negotiation 9™️️️ (N9™️️️)
Negotiation is a science as well as an art. When you have all the right ingredients, magic can happen. The Black Swan Group’s negotiation concepts...
5 Real Estate Negotiation Tips That Will Set You Apart
Many real estate agents use best practices to guide their careers. But when everyone follows the same best practices, they start to become common...
How to Separate Needs vs. Wants in a Negotiation
In every negotiation, each side has things they need to have and things they want to have.
Close the Deal: How to Get an Answer After Being Ghosted
It is a common problem. You’ve locked down a tentative agreement with a counterpart, and the action is supposed to take place by May 1. But it is now...
How to Make the Impossible Real: Two Must-Read Books for Negotiators
What makes a good negotiator? Constant practice and a dedication to learning. And what’s one way you can continue learning? Read. Here are two...