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How Can Sales Negotiation Training Help My Team?
Improving Sales

How Can Sales Negotiation Training Help My Team?

No matter how effective your sales team is, it can always improve. If you’re on the fence about whether it’s worthwhile to invest in sales...

How to Become a Real Estate Negotiation Expert
Real Estate Negotiation

How to Become a Real Estate Negotiation Expert

If you want to become an expert real estate negotiator, read Never Split the Difference. Seriously. After you’ve done that, keep these five tips in...

How to Become an Assertive Negotiator
Negotiation Tactics

How to Become an Assertive Negotiator

Because you’re reading these words, chances are that you want to become an Assertive negotiator. Stop it! It’s time to let go of that desire. The...

Sales Negotiation Strategies for Nonconfrontational Individuals
Improving Sales

Sales Negotiation Strategies for Nonconfrontational Individuals

Every now and again, the best negotiators find themselves sitting across the table from someone who is nonconfrontational. Because we are all so...

Understanding Negotiation Roles and Responsibilities
Negotiation Tactics

Understanding Negotiation Roles and Responsibilities

In every negotiation, there are five distinct roles and responsibilities. In an ideal world, you would have five different people playing each of...

4 Steps to a Successful Real Estate Negotiation
Real Estate Negotiation

4 Steps to a Successful Real Estate Negotiation

If you want to get to the next level as a real estate agent, you need to improve your negotiation skills. It’s really that simple. Real estate agents...

Why You Should Improve Your Real Estate Negotiation Skills
Real Estate Negotiation

Why You Should Improve Your Real Estate Negotiation Skills

Even the most effective real estate agents can always improve. Whether you’re just starting out in your career or you’ve sold more properties than...

Negotiation Tactics That Every Woman Should Use
Negotiation Tactics

Negotiation Tactics That Every Woman Should Use

Women and men are treated differently in the workplace. That’s just the way it is. Over the years, The Black Swan Group has found that women have...

The Conflict Resolution Strategies That Will Save Your Relationships
Communication Techniques

The Conflict Resolution Strategies That Will Save Your Relationships

To get your point across AND save your relationships, implement this mechanism when you’re in a disagreement: “Before I disagree, let me make sure I...

3 Sales Negotiation Tips for Women
How to Negotiate

3 Sales Negotiation Tips for Women

When a woman sits down at the negotiating table, her counterpart may harbor a number of preconceived notions about her, sometimes consciously but...

How to Build Rapport Quickly in Any Situation
How to Negotiate

How to Build Rapport Quickly in Any Situation

At the end of the day, people like doing business with people they like. This is why it’s so important to build rapport as quickly as you can...

How to Approach Difficult Conversations with Co-workers
Communication Techniques

How to Approach Difficult Conversations with Co-workers

Though I’ve retired from active duty, I’m still a reserve deputy in my local county. Recently, a new assistant chief came into the department and...

Harness the Power of Tactical Empathy®

Better listening. Better questions. Better outcomes.

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