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Negotiation Tactics and Leadership: Why the Two Work Together
Leaders are charged with promoting their organization’s mission and getting people to produce. To influence your direct reports to do what you want...
Components of Emotional Intelligence in Negotiation
The best negotiators and most effective leaders possess high levels of emotional intelligence, or a high emotional quotient (EQ), meaning the ability...
How to Improve Sales Skills by Making Connections
When many people sit down at the table with potential clients, the obvious goal is to make a connection. A good connection can create a lasting...
When to Focus an Accusation Audit™ Internally and Externally
If you’re new to the term, an Accusation Audit™ is a negotiation technique used to proactively address the negatives likely harbored by the other...
Communication and Negotiation Techniques When Dealing with a Board
When you deal with a board, you’re in a high-stakes negotiation. Whether your goal is buying a company, getting investment in a fund, or encouraging...
Negotiation Training: The Top 10 Black Swan Go-To Labels™
At Black Swan, we’re huge proponents of using Labels™ to arrive at the best outcomes. With an effective use of Labels, you’re able to unearth what...
How to Demonstrate Leadership in a New Role
When they start new roles, some leaders feel tempted to institute changes right away to make an immediate impact. Unless it’s an emergency, there is...
5 Ways to Avoid Leadership Failure
Whereas the best leaders can help their teams unlock their full potential, those who fail at leadership doom their teams to suboptimal results, toxic...
3 Ways to Master Sales Negotiations
At Black Swan, we’re always working hard to help people like you become better negotiators. In my experience, reaching your full potential as a...
Get The Best Deal with These 5 Negotiation Tips
Life is full of negotiations. Every time you’re in the middle of a conversation in which someone says I want or I need, you’re in a negotiation. From...
Negotiation Tactics: 3 Ways to Avoid Taking Yourself Hostage
A while back, I wrote about three ways negotiators take themselves hostage and what you can do to avoid making these same missteps. Since then, I’ve...
5 Tips for Improving Communication in the Workplace
Poor communication can have a devastating impact on any workplace environment. Not only does it derail productivity, frustrate employees, and damage...