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Negotiation Tactics for Uncovering Black Swans in Conversations
Getting the negotiation outcomes you’re aiming for starts with uncovering the Black Swans in the deal. Simply put, Black Swans are the small, hidden...
Real Estate Negotiations: When to Push and When to Walk Away
In any negotiation, a push equals an assertion. Assertions work if they are preceded by Tactical Empathy™. Without it, you will blow the deals you...
How to Use Negotiation Tactics Over Chat Apps
Just because you can negotiate through chat apps and text messages doesn’t mean you should. Ultimately, every exchange you have over text should be...
Negotiation Tips: How to Negotiate with Coworkers, Colleagues, and Equals
The Black Swan Group often provides tips for negotiating with your direct reports and counterparts from other organizations. However, in this post,...
4 Characteristics Women with Good Leadership Skills Should Embrace
When it comes down to it, leadership is leadership, and all leaders should approach it the same way. And yet, women can have a difficult time as...
Real Estate Expert Negotiator: Which Goals Should You Pursue First?
When it comes to real estate negotiation—whether you’re representing a buyer or a seller—the first thing you want to do is understand what your...
Unlocking Negotiation Mastery: How the Black Swan Method + Continuous Improvement Make You Unstoppable
The Black Swan Method, born from Chris Voss’s decades of experience as an FBI hostage negotiator, is all about uncovering those hidden pieces of...
Let’s Put ‘Yes’ Out of Its Misery. ‘Yes’ Is Not Agreement.
At its very best, yes is only an aspiration, a hope. But hope is not a strategy, and aspiration is not agreement. Here’s why. When Never Split the...
How to Deal with a Boss Who’s a Bully (and a Micromanager)
The secret to getting the upper hand in a negotiation is giving the other side the illusion of control. There is great power in deference, especially...
How Social and Emotional Intelligence Leads to Strong Negotiation Skills
The best negotiators are all focused on the same thing: using Tactical Empathy™ to understand what is making their counterpart tick and influencing...
4 Ways Active Communication Can Lead to More Deals
Many humans have a hard time communicating clearly with other people. More often than not, we beat around the bush and talk in roundabout ways...
How to Improve Your Communication Skills to Network Effectively
We’re all drawn to interesting people. Here’s how to improve your communication skills and become the most interesting person in the room. Start with...