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The Negotiation Skills Every Agent Needs to Survive the New Real Estate Market!
Real Estate Negotiation

The Negotiation Skills Every Agent Needs to Survive the New Real Estate Market!

As the real estate industry encounters transformative shifts due to the recent National Association of Realtors (NAR) ruling, effective August 17,...

Unlocking Negotiation Success: Key Strategies for Prepping Like a Pro
How to Negotiate

Unlocking Negotiation Success: Key Strategies for Prepping Like a Pro

Many of us believe we are proficient listeners. We lead successful lives, often attributing our communication skills to our achievements. However,...

Powerful Negotiation Techniques You Need to Use with Underperforming Employees
Underperforming Employees

Powerful Negotiation Techniques You Need to Use with Underperforming Employees

In every workplace, there are moments when employees might find themselves veering off course, whether due to distractions, personal issues, or...

2 Skills You Can Use to Advocate for Yourself at the Doctor’s Office
Preparing to Negotiate

2 Skills You Can Use to Advocate for Yourself at the Doctor’s Office

When you’re in the middle of a crisis, especially a medical one, the Black Swan skills can help you advocate for yourself or the other person in your...

When Crisis Strikes: How to Use a Tactical Empathy Approach
Crisis Negotiation

When Crisis Strikes: How to Use a Tactical Empathy Approach

When it comes to our negotiator personalities, I find that we take on traits of different personalities particularly as we get older. I’m an...

2 Mistakes To Avoid When You First Start Negotiating
Negotiation Mistakes

2 Mistakes To Avoid When You First Start Negotiating

One of the biggest mistakes I see people make when they’re first using our skills is not treating it like learning a new language. When you’re...

What You Need to Know About Tactical Empathy®
Negotiation Training

What You Need to Know About Tactical Empathy®

Tactical Empathy® is all about understanding the other side. It doesn’t mean you feel how they feel—just that you can gain valuable information so...

3 Places You Need to Be Using an Accusation Audit®
Negotiation Tactics

3 Places You Need to Be Using an Accusation Audit®

To help clients get the negotiation outcomes they’re aiming for, The Black Swan Group advises using Accusation Audits®, a preemptive technique...

Using Dynamic Silence™ to Improve Personal Relationships
Communication Techniques

Using Dynamic Silence™ to Improve Personal Relationships

One of our most effective negotiation skills, Dynamic Silence™, doesn’t even require you to talk.

7 Ways to Navigate Complex Contract Negotiations
Negotiation Training

7 Ways to Navigate Complex Contract Negotiations

Deals are rarely easy in real estate. In most cases, it’s only a matter of time before complex contract negotiations begin. Next time you find...

4 Tips for Negotiating Closing Costs
Real Estate Negotiation

4 Tips for Negotiating Closing Costs

When representing a buyer in a real estate transaction, many real estate agents are so focused on developing an offer based on market data alone that...

4 Real Estate Negotiation Skills Every Realtor Should Have
Real Estate Negotiation

4 Real Estate Negotiation Skills Every Realtor Should Have

It’s no secret real estate negotiations are tough. Emotions are high, money is on the line, and clients often have to make some of the most important...

Harness the Power of Tactical Empathy®

Better listening. Better questions. Better outcomes.

Questions? We're here to help.