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Timing Your Calibrated Question: How to Use “How Am I Supposed to Do That?” Effectively
"How am I supposed to do that?"—it's one of the most powerful phrases in negotiation, but most people fumble the timing. This Calibrated Question, an...
Mastering Negotiations: Countering Yes Tie-downs for Greater Control
What Steps Are Necessary To Counter The Use Of Yes Tie-downs? The Black Swan Group works hard to give you the edge in negotiations and difficult...
How You Can Address Negativity During Negotiations
Negotiations can often feel like navigating a minefield, where misunderstandings and unmet expectations give rise to negativity that can derail...
Moving Between the Black Swan Skills
The Black Swan Method® consists of the Negotiation 9® skills which have been battle-tested and are proven to streamline difficult conversations as...
Heal Strained Relationships: 4 Tactical Empathy™ Techniques for Negotiation Success
You may believe you deal with many different personality types in your personal and professional life. What steps do you take to make yourself more...
The Top 4 Most Common Negotiation Failures
1. Staying in the moment It’s easy to prepare for a negotiation ahead of time. Staying in the moment and using The Black Swan Skills during it is...
3 Icebreakers to Help You Actually Start Practicing Negotiation
We all want to get good at a skill. Unfortunately, most of us get stuck in the “reading about it” phase. We read a dozen self-help, personal...
How Poor Communication Can Negatively Impact Your Relationships
It’s always the classic scenario: the dreaded, terrible first date. We see it all the time on reality TV or social media— one person talked about...
Our Groundbreaking Method is Emotional Intelligence on Steroids
At its core, Tactical Empathy® isn’t what makes the Black Swan skills work. Instead, it’s what happens when you use the skills correctly.
Leaders, Stop Getting Lapped: 5 Unbelievable Benefits of Using Accusation Audits™️
If you’ve ever watched a NASCAR race, you have likely witnessed this scenario: The leaders do everything right, and things are going smoothly...until...
How Dynamic Silence™ Can Boost Communication in the Workplace
Work conversations can be very transactional. It’s not uncommon for professionals to have a different version of the same conversation over and over...
6 Negotiation Techniques to Manage Relationships with Challenging Coworkers
Challenging coworkers exist on almost every team. Some are assertive and charge forward without collaboration or approvals, whereas others don’t...