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Negotiation Training
Corporate Training
In-person or virtual sessions focused on behavioral changes, social dynamics, and interactive role-play.
Best for 20+ People
Keynotes and Speaking Engagements
Presentations that provide inspiration, motivation, and practical takeaways.
Best for 50+ People
Classes
Self-paced and live courses with the Black Swan Group instructors.
Best for Individuals
Customized Coaching
A tailored, consultative approach to business negotiation tactics.
Best for 1-15 People
Live Events
In-person seminars that help you achieve Tactical Empathy® and improve your negotiation skillset.
Best for Individuals and Small Groups
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About
Who We Are
The world's best negotiators.
About Chris Voss
About Derek Gaunt
About Sandy Hein
About Troy Smith
About Nick Peluso
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Our Difference
Learn all about The Black Swan Method®.
The world's best negotiators.
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The Negotiation Mastery
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Never Split the Difference
Ego, Authority, and Failure
The Full Fee Agent
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Accusation Audits
Collaborative Negotiation
Communicating with Family
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Contract Negotiations
Crisis Negotiation
Dynamic Silence
Earning a Promotion
Ego
Email Negotiation
Emotional Intelligence
How to Negotiate
Improving Sales
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International Negotiations
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Leadership Skills
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Negotiation and Personal Relationships
Negotiation Mistakes
Negotiation Skills to Use in Everyday Life
Negotiation Tactics
Negotiation Training
Personality Types
Post-Negotiation
Preparing to Negotiate
Real Estate Negotiation
Salary Negotiation
Self-confidence
Tactical Empathy
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Underperforming Employees
Women Specific Negotiation Skills
Derek’s Favorites (The Edge Year 1)
September 2013
Crisis Negotiation
Five Negotiation Tips For Crisis Negotiators
1. Stick to your training
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Harness the
Power
of Tactical Empathy
®
Better listening. Better questions. Better outcomes.
Questions? We're here to help.