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Negotiation Tips: How to Negotiate with Coworkers, Colleagues, and Equals
Negotiation Tactics

Negotiation Tips: How to Negotiate with Coworkers, Colleagues, and Equals

The Black Swan Group often provides tips for negotiating with your direct reports and counterparts from other organizations. However, in this post,...

Negotiation Tactics and Leadership: Why the Two Work Together
Negotiation Tactics

Negotiation Tactics and Leadership: Why the Two Work Together

Leaders are charged with promoting their organization’s mission and getting people to produce. To influence your direct reports to do what you want...

How to Demonstrate Leadership in a New Role
Leadership Skills

How to Demonstrate Leadership in a New Role

When they start new roles, some leaders feel tempted to institute changes right away to make an immediate impact. Unless it’s an emergency, there is...

5 Ways to Avoid Leadership Failure
Leadership Skills

5 Ways to Avoid Leadership Failure

Whereas the best leaders can help their teams unlock their full potential, those who fail at leadership doom their teams to suboptimal results, toxic...

Understanding Negotiation Roles and Responsibilities
Negotiation Tactics

Understanding Negotiation Roles and Responsibilities

In every negotiation, there are five distinct roles and responsibilities. In an ideal world, you would have five different people playing each of...

5 Real Estate Negotiation Tips That Will Set You Apart
Real Estate Negotiation

5 Real Estate Negotiation Tips That Will Set You Apart

Many real estate agents use best practices to guide their careers. But when everyone follows the same best practices, they start to become common...

Close the Deal: How to Get an Answer After Being Ghosted

Close the Deal: How to Get an Answer After Being Ghosted

It is a common problem. You’ve locked down a tentative agreement with a counterpart, and the action is supposed to take place by May 1. But it is now...

Why Negotiation Training is the Best Investment for 2021
Negotiation Tactics

Why Negotiation Training is the Best Investment for 2021

These days, people aren’t going to conferences and in-person events anymore, and it appears as though that will remain the case for the foreseeable...

5 Steps to Assess Your Leadership Skills
Leadership Skills

5 Steps to Assess Your Leadership Skills

Many leaders get to the top, think they’ve made it, and stop trying to improve. The best leaders, on the other hand, understand that leadership is...

Communication Skills: How to Deliver Bad News
Communication Techniques

Communication Skills: How to Deliver Bad News

In an ideal world, everything would be rosy, and you’d never have to deliver bad news to your direct reports. But there comes a time when every...

Communication Skills: How Leaders Can Regain Trust
Communication Techniques

Communication Skills: How Leaders Can Regain Trust

Even though you’re a leader, you’re still a human being—which means that from time to time, you’re going to make mistakes. That’s just the way it is....

Leadership Training: How to Confront a Fellow Leader
Leadership Skills

Leadership Training: How to Confront a Fellow Leader

Maybe you keep hearing grumblings about how a leader at the company is demoralizing their direct reports. Maybe you keep hearing about a manager who...

Harness the Power of Tactical Empathy®

Better listening. Better questions. Better outcomes.

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