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The 3 Best Tactics To Not Name Price First

The 3 Best Tactics To Not Name Price First

When someone asks you “How much?”, what’s the worst thing you can do? Answer with a price. The traditional wisdom is “He (or she) who names a price...

How to Gain Control in a Negotiation in 4 Steps
How to Negotiate

How to Gain Control in a Negotiation in 4 Steps

The secret to gaining the upper hand in negotiation is to give the other side the illusion of control. If knowledge is power, what you really want to...

The #1 Negotiation Strategy For Everyone (Backed By Science)

The #1 Negotiation Strategy For Everyone (Backed By Science)

The Accusations Audit. (And the crazy thing is women are killing it with this!) Across the board, our clients are hitting the biggest home-runs by...

How To Negotiate When You Have No Leverage
How to Negotiate

How To Negotiate When You Have No Leverage

If they’re talking to you, you have leverage. Who has the leverage in a kidnapping? As crazy as it sounds, it’s the people negotiating on behalf of...

How To Effectively Negotiate A Raise
How to Negotiate

How To Effectively Negotiate A Raise

Bosses reward people they trust and who are effective. And when in doubt? They lean towards those they trust. Here’s how to achieve both.

The Best “1-2 Punch” In Negotiations

The Best “1-2 Punch” In Negotiations

Even I had forgotten how effective this is. The “late-night FM DJ” voice combined with “How am I supposed to accept that?” I was just getting in some...

Protect Your Profit like Marcus Lemonis

Protect Your Profit like Marcus Lemonis

Marcus Lemonis would have been a great hostage negotiator. “I understand you guys have rights and remedies under the agreement to pursue whatever it...

How To Have More Joy This Holiday Season

How To Have More Joy This Holiday Season

What The Black Swan Group teaches is applicable to our daily lives, including family and friends this holiday season! Proactively tell people you...

How To Overcome The Objection Every Time
How to Negotiate

How To Overcome The Objection Every Time

How do you overcome the objection every time? Live by 2 rules: Treat every stated objection as a counter-offer in disguise – an implied agreement....

VIDEO  - Why “Yes” Is Killing Your Deals
How to Negotiate

VIDEO  - Why “Yes” Is Killing Your Deals

Most people are addicted to the "Yes”momentum method and don't even realize it. This need for "yes" is killing your deals. If you're seeing that...

The 3 Habits of Ineffective Negotiators
Preparing to Negotiate

The 3 Habits of Ineffective Negotiators

Negotiation advice will tell you these "tactics" are lead to success. We've found that these 3 common habits are completely ineffective. Avoid these...

The True Power of “Yes”
Negotiation Tactics

The True Power of “Yes”

A flat-out “yes” is a scary thing to say. “Yes” is commitment. People are constantly trying to use it to trap you. That’s why when someone asks you...

Harness the Power of Tactical Empathy®

Better listening. Better questions. Better outcomes.

Questions? We're here to help.