Corporate Training
Best for 20+ People
Keynotes and Speaking Engagements
Classes
Customized Coaching
Live Events
Who We Are
Our Difference
Learning Center
In the Media
Bookstore
The Top 12 Must-Read Books for Expert Negotiators
As MIT Professor Peter Senge once said, “the only sustainable competitive advantage is an organization’s ability to learn faster than the...
How to Negotiate Without Saying a Word
Is it ridiculous to think you can negotiate without saying a word? The infamous ratio The Black Swan Method™ teaches is 7:38:55. This means that the...
Becoming a Master Negotiator: Trigger Kindness Moments Everyday
Want to become a master negotiator? Do these two things: Have a list of go-to phrases. Never be mean to someone who can hurt you by doing nothing....
Real Estate Negotiations: When to Push and When to Walk Away
In any negotiation, a push equals an assertion. Assertions work if they are preceded by Tactical Empathy™. Without it, you will blow the deals you...
Let’s Put ‘Yes’ Out of Its Misery. ‘Yes’ Is Not Agreement.
At its very best, yes is only an aspiration, a hope. But hope is not a strategy, and aspiration is not agreement. Here’s why. When Never Split the...
How to Deal with a Boss Who’s a Bully (and a Micromanager)
The secret to getting the upper hand in a negotiation is giving the other side the illusion of control. There is great power in deference, especially...
How to Improve Your Communication Skills to Network Effectively
We’re all drawn to interesting people. Here’s how to improve your communication skills and become the most interesting person in the room. Start with...
Negotiation Training: The Top 10 Black Swan Go-To Labels™
At Black Swan, we’re huge proponents of using Labels™ to arrive at the best outcomes. With an effective use of Labels, you’re able to unearth what...
Negotiation Tactics: 3 Ways to Avoid Taking Yourself Hostage
A while back, I wrote about three ways negotiators take themselves hostage and what you can do to avoid making these same missteps. Since then, I’ve...
The Conflict Resolution Strategies That Will Save Your Relationships
To get your point across AND save your relationships, implement this mechanism when you’re in a disagreement: “Before I disagree, let me make sure I...
How to Make the Impossible Real: Two Must-Read Books for Negotiators
What makes a good negotiator? Constant practice and a dedication to learning. And what’s one way you can continue learning? Read. Here are two...
Negotiation Training: The 7 Deadly Sins of Negotiation
What are The Black Swan Group’s 7 Deadly Sins of Negotiation™ and how can you ensure you don’t fall victim to them? Here’s what you need to know.