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5 Negotiation Steps That Will Close Your Next Deal
In an ideal world, closing deals would be easy. And with the right approach, it sometimes is. Before sitting down at the table next time, take these...
Why You Should Invest in Negotiation Training
No matter how good a negotiator you are, you can always be better. What it all boils down to is that everyone can continuously improve their...
Negotiation Tactics to Use Over Email, on the Phone, and Face to Face
Whenever you interact with someone—whether it’s over email, on the phone, or face to face—they tend to remember two things about your encounter: The...
How to Get Your Counterpart to Bid Against Themselves
You may not think that it’s easy to get the other side to bid against themselves. But you’d be wrong. When you’re selling something, there’s a price...
Influencing with Tactical Empathy: A Glimpse into our Negotiation Seminars
You’ve read the book. You keep tabs on our blog. Now, in an effort to sharpen your negotiation skills even further, you’re thinking about attending...
Using Personality Types to Improve Your Sales Skills
As American novelist Kurt Vonnegut wrote, it takes all kinds of people to make up a world.
Communication at Work: Treating Employees like Humans
Most people can relate to the proverbial “mean boss,” because unfortunately, we’ve all dealt with someone like this during our career. And it’s not...
Negotiation Training: Setting Your Sales Team Up for Success
No one in sales wants to waste time ... because they can’t afford to.
How to Get Better Offers When Negotiating Real Estate
Real estate is a tricky business. It’s a grind. Many buyers and sellers have a hard time trusting the real estate agents they work with. Clients can...
What's the Difference Between Active Communication and Active Listening?
In negotiation training, the terms “active communication” and “active listening” get thrown around often. While these two terms share commonalities,...
Sales Email Magic: The Guaranteed Way to Get a Response
If you’ve never had someone go dark on you over email, don’t bother reading this blog article.
Negotiating Everyday Bills Like a Pro
A lot of people treat customer service reps like dirt. If the last person an agent talked with wasn’t rude to them, then the caller right before them...