Communication Techniques

Does Eye Contact Help or Hurt a Negotiation?

Eye contact can make or break a negotiation. Too much eye contact can make your counterpart very uncomfortable. If you are engaged in a conversation...

Communication Techniques

Communications Skills: Handling Objections

The best negotiators in the world are great at handling objections. When you find yourself operating in the world of high-stakes negotiations, it’s...

Negotiation Training

The First Steps to Becoming a Skilled Negotiator

If you’re new to negotiation and The Black Swan Method™, the first step to becoming a skilled negotiator is enrolling in our online class,...

Negotiation Tactics

Negotiation Tactics for Uncovering Black Swans in Conversations

Getting the negotiation outcomes you’re aiming for starts with uncovering the Black Swans in the deal. Simply put, Black Swans are the small, hidden...