“I’m telling you now man, if y’all do anything foolish, these people are gonna get hurt,” Mike said after taking 12 people hostage during a botched robbery. Our being there meant that we wanted him to surrender peacefully. In other […]
Differences in the personality types of hostage-takers (HTs) you may encounter should also be considered when planning the appropriate intervention technique. Different people have different sensitivities, needs, and goals. Your ability to influence the HT’s behavior and ultimately the incident’s […]
Which elements need to be assessed as the event unfolds? It starts with determining which type of event we are asked to manage. The degree to which the person on the other side has prepared for the event speaks volumes […]
Negotiators are the people on whom the on-scene commander relies to provide an analysis of the behavioral and contextual factors at play during an incident in order to help the development of a strategy for resolution. Get it right and […]
Last month I wrote about how law enforcement should dispatch negotiations teams to active violence/shooter events noting that many believe there is no role for us to play. I have been latently criticized for such thinking. In the article, I […]
I had a conversation with a veteran SWAT operator not too long ago about how we would respond to Beslan-styled attack at a local community college. He posed a question “would I favor negotiations in such an attack?”
A woman calls 911, hysterical. She tells the call taker that her boyfriend, a military vet, is despondent and threatening to commit suicide by way of a handgun in his home.
“We want four million dollars, forty 1,000-year-old ginseng roots, a 50-troop military helicopter, to take us to Thailand…and four bullet-proof vests.” These demands (and they are actual demands made during an incident) could stymie most hostage-barricade managers. To the lesser-trained […]
Jerry was a fifty-seven year-old male who doused himself with gasoline and was in possession of a handgun, threatening to commit suicide. This was his response to an eviction notice. It was clear he had issues.
MOREPIES. It’s the acronym developed by the Crisis Negotiations Unit of the FBI in order to help negotiators remember the eight skills in the Active Listening Skill (ALS) set.