• The Black Swan Group

Our Mission

The Black Swan Group helps businesses solve communication challenges with hostage negotiation strategies.
Our radical rethinking of negotiation as a collaborative, not confrontational, process utilizes a unique combination of skills from the FBI, Scotland Yard and Harvard Law School.

We offer services for:
Individuals

Training for individuals looking to enhance their negotiation skills.
Get Virtual Lessons!

Companies & Associations

Group training, workshops and keynote presentations for companies and associations.

Law Enforcement and Government

Hostage & barricade negotiation training and policy review.

Blog: The Edge
4 Rock Star Secrets to Prepare to Crush the Killer Deal

The Black Swan Group law of success: “When the pressure is on, you will not rise to the occasion, you… Read More

4 Most Emotional Terms in Negotiation

Price Value Fairness Leverage Price: The main reason this has so much emotion attached to it in a given negotiation,… Read More

The Top Jedi Countermove to Test if Someone is Bluffing

We all have experienced the challenge of trying to figure out if our counterpart is serious, or is just taking… Read More

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