• The Black Swan Group

Our Mission

The Black Swan Group helps businesses solve communication challenges with hostage negotiation strategies.
Our radical rethinking of negotiation as a collaborative, not confrontational, process utilizes a unique combination of skills from the FBI, Scotland Yard and Harvard Law School.

We offer services for:
Individuals

Training for individuals looking to enhance their negotiation skills.
Get Virtual Lessons!

Companies & Associations

Group training, workshops and keynote presentations for companies and associations.

Law Enforcement and Government

Hostage & barricade negotiation training and policy review.

Blog: The Edge
4 Steps to Consistent Negotiation Success

[su_row] [su_column size="1/3"] [/su_column] [su_column size="2/3"] Voice Persistence Playfulness Practice [/su_column] [/su_row] We fall to our highest level of preparation!… Read More

What Makes You Ask?

Whenever I present this idea to a client or a classroom more often than not I get a response back… Read More

Behind the Scenes: My Appearance on Comedy Central

My appearance on The Daily Show: The Daily Show Get More: Daily Show Full Episodes,The Daily Show on Facebook,Daily Show… Read More

Stay Connected