• The Black Swan Group

Our Mission

The Black Swan Group helps businesses solve communication challenges with hostage negotiation strategies.
Our radical rethinking of negotiation as a collaborative, not confrontational, process utilizes a unique combination of skills from the FBI, Scotland Yard and Harvard Law School.

We offer services for:

Training for individuals looking to enhance their negotiation skills.
Get Virtual Lessons!

Companies & Associations

Group training, workshops and keynote presentations for companies and associations.

Law Enforcement and Government

Hostage & barricade negotiation training and policy review.

Blog: The Edge
How to Crush Your Salary Negotiation

  “How can I be guaranteed to be involved in projects critical to the company’s future?” Ask this in every… Read More

Getting You From Rapport To Influence

We have written about the importance of active listening to demonstrate empathy in order to establish a bond or rapport… Read More

4 Steps to Consistent Negotiation Success

[su_row] [su_column size="1/3"] [/su_column] [su_column size="2/3"] Voice Persistence Playfulness Practice [/su_column] [/su_row] We fall to our highest level of preparation!… Read More

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