• The Black Swan Group

Our Mission

The Black Swan Group helps businesses solve communication challenges with hostage negotiation strategies.
Our radical rethinking of negotiation as a collaborative, not confrontational, process utilizes a unique combination of skills from the FBI, Scotland Yard and Harvard Law School.

We offer services for:
Individuals

Training for individuals looking to enhance their negotiation skills.
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Companies & Associations

Group training, workshops and keynote presentations for companies and associations.

Law Enforcement and Government

Hostage & barricade negotiation training and policy review.

Blog: The Edge
How to Deal with a Negotiator Who Lies

Ever wonder what's the best way to deal with a negotiator who lies? Focus on implementation. It’s actually pretty much that simple.… Read More

3 Ways to Negotiate Like a Pro

Traditionally speaking negotiation is seen as a focused comparison of ideas/results, which in my eyes is a sophisticated way of… Read More

Seducing The Long Term Relationship Into Success

The Gallup Organization tells us we don’t remember things the way they happen, we remember how it ends and the… Read More

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