• The Black Swan Group

Our Mission

The Black Swan Group helps businesses solve communication challenges with hostage negotiation strategies.
Our radical rethinking of negotiation as a collaborative, not confrontational, process utilizes a unique combination of skills from the FBI, Scotland Yard and Harvard Law School.

We offer services for:

Training for individuals looking to enhance their negotiation skills.
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Companies & Associations

Group training, workshops and keynote presentations for companies and associations.

Law Enforcement and Government

Hostage & barricade negotiation training and policy review.

Blog: The Edge
The Elegant Negotiation of Taylor Swift

[caption id="attachment_984" align="alignleft" width="300"] By GabboT (Taylor Swift 125), via Wikimedia Commons[/caption] First of all, let’s discard the notion that… Read More

Do You Have Perfect Information?

When using the time in a negotiation to construct a response, whether it be a rebuttal to a statement/objection or… Read More

2 Smart Tactics to Get You What You Want

Nearly everyone shows up for a negotiation burning to have his or her say.  You’ve thought about what you want… Read More

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